Samantha Harris
Bellingham
Summary
Motivated and experienced food service professional with a strong background in customer service, team leadership, and operations. Committed to maintaining high standards and contributing to a positive work environment. Eager to continue developing new skills and growing within a supportive team.
Overview
6
6
years of professional experience
Work History
Starbucks Assistant Manger/Lead Barista
Safeway/Albertsons
07.2023 - 10.2024
- Led and mentored a team of 6–7 baristas, ensuring consistent preparation of high-quality beverages and top-tier customer service.
- Upheld exceptional standards of cleanliness and organization, consistently exceeding health and safety regulations.
- Educated customers and team members on coffee origins, brewing techniques, and flavor profiles to enhance product knowledge and engagement.
- Effectively handled and resolved customer concerns, fostering a positive guest experience and maintaining customer loyalty.
Assistant Bakery Manager
Haggen Food and Pharmacy
07.2018 - 05.2022
- Prepared bakery goods and breads by accurately mixing, cutting, dividing, and weighing ingredients to meet production standards.
- Delivered outstanding customer service by addressing inquiries, processing orders, and resolving concerns professionally.
- Provided hands-on leadership, offering ongoing coaching, performance feedback, and team development.
- Managed incoming phone inquiries, provided prompt customer support, and assisted with special orders.
Education
High School Diploma -
Ferndale High School
Ferndale, WashingtonSkills
- Excellent Customer service
- Terrific verbal and written communication
- Cash handling
- Food preparation
- Leadership
- Supervising experience
- Management
- Food service
- Team management
- Adaptability to change
- Cleanliness standards
- Inventory management
Timeline
Starbucks Assistant Manger/Lead Barista
Safeway/Albertsons
07.2023 - 10.2024
Assistant Bakery Manager
Haggen Food and Pharmacy
07.2018 - 05.2022
High School Diploma -
Ferndale High School
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