Enthusiastic and service-oriented professional with a strong background in customer service, teamwork, and cultural awareness. As a multilingual International Relations student at EU Business School, I thrive in dynamic environments and excel in communication, problem-solving, and adaptability. My experience in sales, event management, and banking has strengthened my ability to handle diverse situations with professionalism and efficiency.
My internship at the Arab Bank of Tunis provided hands-on experience in counter-work, improved my understanding of banking operations, and highlighted the importance of teamwork and communication between departments, contributing to both personal growth and practical banking knowledge.
I managed daily store operations with a strong focus on customer service, ensuring a welcoming and seamless shopping experience. From opening and closing procedures to handling financial transactions with accuracy and professionalism, I prioritized customer satisfaction at every touchpoint. Additionally, I restocked popular items promptly, ensuring product availability and enhancing the overall shopping experience.