Summary
Overview
Work History
Education
Skills
Hobbies
Voluntary work
Internship Research
Timeline
AccountManager

Ruth Ocon Rovira

Castellbell I El Vilar

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Education Specialist

Liaise Loddon
Southampton, Hampsahire
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • High level autism and behaviors.

Plant Manager

ITA Psychiatryc Clinic
11.2022 - Current
  • Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
  • Oversaw overall operation of nursing services and patient care.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
  • Urgencies and medication
  • Developed and adjusted work schedules for nursery staff.
  • Communicated with patients, asked appropriate questions and employed active listening to determine best care.
  • Get ready all the menus and stock for the next day
  • Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.

Emergency Communications Operator

SEM 061
10.2007 - 08.2018
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Followed established protocols for professional handling of emergency situations.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Directed responders using assigned mapping systems for timely emergency attendance.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Read system maps and caller information, and documented details in system.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.

Sales Specialist

Global Knowledge
04.2007 - 10.2007
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.

Education

M.D. - Clinical Psychology

UNIR
La Rioja
09.2023

M.D. - Applied Psychology

Autonomus University Barcelona
Barcelona
09.2018

Bachelor of Science - Clinical Psychology

Autonomus University Barcelona
Barcelona
09.2016

M.D. - Forensic Science

Barcelona University
Barcelona

Skills

  • Team Meetings
  • Patient Education
  • Direct Patient Care
  • Informed Consent
  • Emergency Situational Awareness
  • Addressing Questions and Concerns
  • Administrative Oversight
  • Patient Flow

Hobbies

Softball player, cinema, photography, arts.

Voluntary work

Autism and Down Syndrom adult.

Work in a farm doing work at garden, at home, activities, pottery..

Etc

- horse- terapy

Internship Research

- Cytogenetics. Biochemestry Laboratory in "La maternitat" Hospital. Grup Clinic. 4 months

- Child Behavior Resarch. UAB. Psychology Grade Internship. 3 months

- Neuropharmahology. Master in Mental Health research. IDIBAPS. CIBERSAM. 1 month

- Schizophrenia first episodes. Germanes Hospitalaries. Sant Boi. Master in Mental Health Research. 4 months.

Timeline

Plant Manager

ITA Psychiatryc Clinic
11.2022 - Current

Emergency Communications Operator

SEM 061
10.2007 - 08.2018

Sales Specialist

Global Knowledge
04.2007 - 10.2007

Education Specialist

Liaise Loddon

M.D. - Clinical Psychology

UNIR

M.D. - Applied Psychology

Autonomus University Barcelona

Bachelor of Science - Clinical Psychology

Autonomus University Barcelona

M.D. - Forensic Science

Barcelona University
Ruth Ocon Rovira