Rocio Del Pilar Alzate Guerrero
Thornbury
Summary
Dynamic and proactive professional with strong teamwork skills and high adaptability. Committed to continuous learning and personal development, demonstrating empathy and patience in collaborative environments.
Overview
3
3
Languages
18
18
years of professional experience
Work History
Cashier & Stock Associate, Multitasking Support
Consum Supermarkets
Orihuela costa, Spain
03.2024 - 07.2026
- Served customers at checkout, guiding purchase decisions to enhance shopping experience.
- Engaged with customers to identify needs and provide tailored service for satisfaction.
- Handled stock by replenishing shelves and organising products by family to improve accessibility.
- Maintained clean, safe working environments to eliminate accident risks.
- Follows company hygiene and safe food handling requirements throughout shifts.
- Prepares and packs meat, fish, and fruit products for display.
- Prepares and bakes bread, plus produces pastries for daily sales.
- Created and nurtured positive working relationships with colleagues and customers.
Bakery Assistant
Carrefour
Torrevieja, Spain
07.2023 - 01.2024
- Monitored oven temperatures, baking times, and product appearance to guarantee baked goods were perfectly executed.
- Packaged bakery goods to enhance visual appeal and ensure safe transport for customers. to enhance presentation and ensure protection for takeaway and delivery.
- Trained new staff on bakery procedures, equipment use, and customer service best practices, fostering a skilled team environment.
- Performed daily cleaning and maintenance tasks to maintain high hygiene and safety standards in the bakery.
- Applied safe working practices in daily operations to uphold health and safety regulations. to ensure compliance with occupational health and safety policies.
School Lunch & Childcare Supervisor
Serunion S.A
Torrevieja, Spain
09.2020 - 10.2021
- Oversaw lunch hours, maintaining safety and order to promote a calm dining experience for students.
- Ensured safety and conflict resolution on playground and in dining hall, maintaining a positive environment for children.
- Supported young children during meals, fostering healthy eating habits and encouraging nutritious choices.
Headteacher’s Assistant
Organización para formación integral El Pinar, SAS
Cali, Colombia
09.2017 - 06.2019
- Provided executive administrative support to the Headmaster.
- Supported Headmaster in executing delegated responsibilities and decision-making processes to ensure smooth school operations.
- Managed daily operations in the absence of the Headmaster to maintain continuity.
- Facilitated effective communication between school leadership, staff, and parents to enhance engagement and address concerns.
- Chaired meetings with parents and teachers to discuss student progress and address concerns.
- Coordinated teaching, disciplinary, investigative, and formative activities across school programmes.
Key Stage 2 Science Teacher
El Pinar School
Cali, Colombia
09.2011 - 06.2017
- Designed and delivered engaging Science lessons aligned with Primary curriculum, enhancing student understanding and enthusiasm for the subject.
- Utilised a variety of teaching methods to accommodate diverse learning styles in the classroom.
- Planned and prepared high-quality lessons, engaging and motivating students to maximise learning potential.
- Collaborated with colleagues to create interdisciplinary lessons, enriching students' learning experiences and promoting cross-subject understanding.
- Fostered trusting relationships with students through attentive support, improving their confidence and classroom participation.
Admin Assistant
El Pinar School
Cali , Colombia
10.2008 - 06.2010
- Maintained, organised, and updated physical and digital filing systems to support efficient information retrieval.
- Data entry and document preparation, ensuring high accuracy and confidentiality
- Answered telephone calls, providing information, directing callers, and taking messages to ensure communication flow.
- Scheduled and prepared for board meetings, including preparing agendas and taking minutes.
- Addressed parents' concerns from student families with prompt, professional responses to enhance satisfaction.
Education
Bachelor of Science - Biology
University of Valle
Colombia12-2009
Master - Master’s Degree in Educational Research
University of Alicante
Spain12-2021
Course - Digital Marketing and Corporate Communication
Miguel Hernández University (UMH)
Spain08-2026
Skills
- Microsoft Office and Google Workspace
- Presentation design
- Statistical analysis
- Social media management
- Customer service
- Inventory management
- Cash handling
- Team collaboration
- Staff training
- Communication skills
- Multi-tasking support
Languages
Spanish
First Language
English
Intermediate
B1
German
Elementary
A2
Timeline
Cashier & Stock Associate, Multitasking Support
Consum Supermarkets
03.2024 - 07.2026
Bakery Assistant
Carrefour
07.2023 - 01.2024
School Lunch & Childcare Supervisor
Serunion S.A
09.2020 - 10.2021
Headteacher’s Assistant
Organización para formación integral El Pinar, SAS
09.2017 - 06.2019
Key Stage 2 Science Teacher
El Pinar School
09.2011 - 06.2017
Admin Assistant
El Pinar School
10.2008 - 06.2010
Bachelor of Science - Biology
University of Valle
Master - Master’s Degree in Educational Research
University of Alicante
Course - Digital Marketing and Corporate Communication
Miguel Hernández University (UMH)