Client Manager dedicated to assisting account executives and account teams by performing administrative and client support duties associated with maintaining client accounts. Focused on ensuring excellent service standards and maintaining high customer satisfaction. Experience providing product and services information, and resolving any emerging problems clients might face with accuracy and efficiency.
Relationship building and management
Relationship building
Branch operations management
Customer service
Team player
Customer relationships
Coaching and mentoring
Staff management
Performance reviews
Operational reports
Client relationship management
Verbal/written communication