Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Rémy Di Febo- 14/09/1992

Rémy Di Febo- 14/09/1992

Malaga

Summary

Outgoing Spanish/Canadian Hospitality Management graduate with advanced interpersonal skills, business development training, and a strong ability to forge genuine relationships. Flexible team player experienced in working with clients from diverse nationalities, cultures, and expectations. A natural leader, known for excellent customer service, problem solving abilities, and consistently going the extra distance. Self directed, with a strong work ethic and initiative, leaving a lasting impression on coworkers and customers alike. Strengths in project management, customer experience, hospitality roles, and execution. Well traveled, with strong intercultural competency.

Overview

14
14
years of professional experience

Work History

Project Manager (Remote)

Feel.Travel and TripLeader Academy
09.2024 - Current
  • Plan and coordinate group travel experiences for international professionals, including logistics, schedules, and on site activities
  • Made sure guests from different backgrounds felt welcome and well taken care of
  • Provide personalized support before and during trips to ensure a smooth and enjoyable experience

Server & Bartender

El Jardin Restaurant
Malaga
11.2021 - 07.2024
  • Provided high quality service in one of Málaga’s oldest restaurants, catering to both tourists and locals
  • Managed orders and bar operations in a fast paced, high volume setting
  • Adapted quickly to Spanish hospitality standards and cultural expectations
  • Maintained excellent customer rapport and encouraged repeat business

English Teacher

North American Teachers Association
Malaga
09.2018 - 09.2022
  • Taught English as a Second Language (CELTA) to students of varying ages and skill levels
  • Designed lesson plans focused on conversational fluency, grammar, and cross cultural communication
  • Adapted teaching methods to suit classroom, private, and business English contexts

Sales & Marketing Intern

4Aegis
Toronto
01.2017 - 08.2018
  • Met daily and weekly direct sales quotas through cold calling and relationship building
  • Attended workshops on Emotional Intelligence, Objection Handling, and Sales Strategy
  • Developed persuasive communication skills and built long-term client rapport

Bartender / Expeditor

Saltlik Steak House
Banff
09.2016 - 09.2017
  • Ensured timely food service coordination between kitchen and front-of-house staff
  • Delivered attentive service and upheld presentation standards
  • Mixed and served a variety of cocktails and beverages quickly and accurately

Project Manager

Active Playground
Toronto
09.2014 - 09.2016
  • Organized and promoted themed social events through digital and word-of-mouth marketing
  • Provided bar and service staffing for weddings, private parties, and corporate gatherings
  • Ensured all events complied with health, safety, and insurance regulations
  • Built a strong client base through attention to detail and outstanding guest experience

Server

Yankee Lady Yacht Charters
Toronto
01.2013 - 08.2014
  • Delivered exceptional service to high-end guests aboard luxury yacht events
  • Maintained professionalism in upscale and dynamic, hospitality environment with attention to timing and guest needs

Hotel Intern

The Holiday Inn, Toronto Downtown Centre
Toronto
01.2012 - 05.2012
  • Completed a 4 month internship across food service, guest relations, and front desk roles
  • Learned core principles of hospitality management and leadership
  • Supported daily hotel operations while delivering brand aligned customer experiences

Education

Certificate - English Language Teaching to Adults (CELTA)

University of Cambridge (CELTA)
Toronto, Ontario, Canada
01.2017

Advanced Diploma - Hotel Management and Hospitality

George Brown College
Toronto, Ontario, Canada
01.2016

Skills

  • Extensive hospitality experience: restaurants, hotels, yachts, private events, and recreational facilities
  • Friendly, energetic, and resourceful client service representative
  • Proven ability to balance competing priorities and meet tight deadlines
  • Recognized by managers for accuracy and multitasking abilities
  • Strong conflict resolution skills using adaptability, discernment, and diplomacy
  • Proactive in anticipating client concerns and presenting solutions
  • Technologically adept with extensive software proficiency
  • Exceptional communicator, both verbally and in writing
  • Finalize sales accounts using business development experience, and able to stay calm under pressure
  • Certified in Smart Serve, First Aid, and Sanitation

Languages

English- native speaker (Canada), Spanish- fluent, French- A2
(elementary); currently taking advanced lessons to achieve full
professional fluency

References

References available upon request.

Timeline

Project Manager (Remote)

Feel.Travel and TripLeader Academy
09.2024 - Current

Server & Bartender

El Jardin Restaurant
11.2021 - 07.2024

English Teacher

North American Teachers Association
09.2018 - 09.2022

Sales & Marketing Intern

4Aegis
01.2017 - 08.2018

Bartender / Expeditor

Saltlik Steak House
09.2016 - 09.2017

Project Manager

Active Playground
09.2014 - 09.2016

Server

Yankee Lady Yacht Charters
01.2013 - 08.2014

Hotel Intern

The Holiday Inn, Toronto Downtown Centre
01.2012 - 05.2012

Certificate - English Language Teaching to Adults (CELTA)

University of Cambridge (CELTA)

Advanced Diploma - Hotel Management and Hospitality

George Brown College

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Rémy Di Febo- 14/09/1992