River Fieldhouse
Mudgeeraba
Summary
Dynamic and results-driven professional with a proven track record at Dan Murphy's, excelling in customer service and problem-solving. Adept at organizing inventory and enhancing customer satisfaction through effective communication. Recognized for self-motivation and adaptability, consistently delivering exceptional service and fostering teamwork in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Dan Murphy's Customer Assistant
Dan Murphy's - Australia's biggest bottle shop
Goldcoast
04.2023 - 02.2025
- Executed opening and closing procedures in compliance with company protocol.
- Recommended and located merchandise based on customer preferences.
- Placed special orders and coordinated with other stores to fulfill customer requests.
- Organized shelves and racks by restocking new inventory as required.
- Answered phone inquiries to assist customers with questions and order placements.
Housekeeping Room Attendant
Lodging Ovations
Whistler
06.2022 - 12.2022
- Company Overview: Legends Hotel - Whistler, BC Canada
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used [Software] to update status of each guest room and record maintenance needs.
- Legends Hotel - Whistler, BC Canada
Casual Crew
MacDonalds
Kingston
08.2021 - 05.2022
- Company Overview: Kingston, TAS
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Kingston, TAS
Head Coach Under 9's Boys Soccer
Taroona Football Club
Taroona
03.2021 - 07.2021
- Company Overview: Taroona, TAS
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
- Conferred with assistant coaches to determine weaknesses in current team roster and tailored the team to play to the teams strengths and developed the weakness.
- Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
- Taroona, TAS
Trade Assistant
Insects-R-Gon Pest Control
Hobart
01.2019 - 01.2021
- Company Overview: Hobart, TAS
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Hobart, TAS
Education
SITHFAB002 - Provide Responsible Service of Alcohol
ClearToWork.com.Au
Online03.2023
Barista Basics Certificate -
TAS TAFE
TASHigh School Diploma -
Taroona High School
Taroona, TASSome College (No Degree) -
Hobart College
Mount Nelson, TASSkills
- Self-motivation
- Flexibility and adaptability
- Problem-solving
- Organizational skills
- Team collaboration
- Interpersonal communication
- Computer proficiency
Accomplishments
- PADI Open Water SCUBA Diver Certificate: Australia, Queensland, Cairns
- Working Holiday Visa, Canada
- Motorcycle License Learners Course - Tasmania
References
References available upon request.
Timeline
Dan Murphy's Customer Assistant
Dan Murphy's - Australia's biggest bottle shop
04.2023 - 02.2025
Housekeeping Room Attendant
Lodging Ovations
06.2022 - 12.2022
Casual Crew
MacDonalds
08.2021 - 05.2022
Head Coach Under 9's Boys Soccer
Taroona Football Club
03.2021 - 07.2021
Trade Assistant
Insects-R-Gon Pest Control
01.2019 - 01.2021
SITHFAB002 - Provide Responsible Service of Alcohol
ClearToWork.com.Au
Barista Basics Certificate -
TAS TAFE
High School Diploma -
Taroona High School
Some College (No Degree) -
Hobart College
Similar Profiles
Joseph PiconeJoseph Picone
Duty Manager at Dan Murphy'sDuty Manager at Dan Murphy's
Nicholas MurrayNicholas Murray
Customer Assistant at Dan Murphy'sCustomer Assistant at Dan Murphy's
Kabita GurungKabita Gurung
Customer Service Representative at Dan Murphy'sCustomer Service Representative at Dan Murphy's