Richard Bernal
madrid
Summary
Dynamic and reliable driver with a clean record and a valid driver's license, honed at Greens Supermarket Ltd. Proven track record in enhancing delivery efficiency and customer satisfaction through effective problem-solving and time management. Adept at training staff and implementing safety protocols, ensuring high service standards in all operations.
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
Overview
11
11
years of professional experience
Work History
Driver
Greens Supermarket Ltd.
06.2018 - 03.2025
- Ensured timely delivery of goods to customers, maintaining high service standards.
- Trained new drivers on company protocols and safe driving practices, fostering a culture of safety.
- Collaborated with warehouse staff to streamline loading processes and reduce wait times.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively during deliveries.
- Implemented feedback mechanisms for continuous improvement in delivery processes and customer satisfaction.
- Navigated optimal routes using GPS technology to enhance delivery efficiency.
- Conducted routine vehicle inspections and performed basic maintenance to ensure safety compliance.
- Monitored inventory levels during deliveries, reporting discrepancies immediately for resolution.
Barista, Asst, Cook
Jar Ltd
04.2014 - 04.2014
- Crafted high-quality beverages consistently following established recipes and customer preferences.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on beverage preparation, customer service techniques, and operational procedures.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Maintained cleanliness and organization of workstations to adhere to health and safety standards.
Education
No Degree - Hotel, Motel, And Restaurant Management
System Technology Institute
Recto Manila, PhillippinesSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
Languages
English
Upper intermediate (B2)
Spanish
Beginner (A1)
Timeline
Driver
Greens Supermarket Ltd.
06.2018 - 03.2025
Barista, Asst, Cook
Jar Ltd
04.2014 - 04.2014
No Degree - Hotel, Motel, And Restaurant Management
System Technology Institute
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