Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Riccardo Maria Dussich

Riccardo Maria Dussich

Roma

Summary

Motivated Hotel Front Desk Clerk provides outstanding customer service and administrative support. Possesses exceptional problem-solving skills and resolves customer inquiries and complaints in timely manner.

Overview

8
8
years of professional experience

Work History

Receptionist

NH Hotel Group
07.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Childcare Educator

Crescendo - Il Doposcuola
09.2015 - 11.2021
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Communicated with parents and other staff about student progress.

Education

Lingue E Civiltà Orientali - Asian Languages And Literatures

"La Sapienza" Università Di Roma
Roma
09.2022

High School Diploma -

Liceo Scientifico Ettore Majorana
Latina
07.2015

Skills

  • Problem-Solving
  • Team Working
  • SAP
  • Customer Service
  • Communication skills
  • Polite Manner
  • Organizational skills

Languages

English
Advanced (C1)
Spanish
Elementary (A2)
Arabic
Beginner (A1)

Timeline

Receptionist

NH Hotel Group
07.2022 - Current

Childcare Educator

Crescendo - Il Doposcuola
09.2015 - 11.2021

Lingue E Civiltà Orientali - Asian Languages And Literatures

"La Sapienza" Università Di Roma

High School Diploma -

Liceo Scientifico Ettore Majorana
Riccardo Maria Dussich