Ricardo Rivera Alemán
Madrid
Summary
Bachelor’s Degree in Commerce and International Business with over 7 years of experience in the logistics and customs sectors. Demonstrated ability to achieve goals and deliver results, supported by a strong adaptability to the processes and tasks assigned. Currently seeking new career opportunities abroad, which has motivated me to pursue a Master’s degree in Data Science.
Overview
9
9
years of professional experience
Work History
Administrative Support Specialist
QDQ Media
Madrid
2024.09 - 2025.01
- Management and administration of databases using various tools such as Oracle Siebel and CRM Odoo , providing direct support to commercial and sales teams.
Sales and Customer Success Specialist
Grupo Aduanal Galván
Querétaro
2022.06 - 2024.03
- Oversight of the proper execution of sales processes, evaluation and monitoring of customer satisfaction with provided services, and reporting results to senior management.
Logistics Coordinator
Grupo Aduanal Galván
Querétaro
2020.01 - 2022.06
- Coordination of import and export operations in compliance with current customs regulations. Management of maritime, air, and land shipments for both domestic and international logistics. Proficient in the application and enforcement of current customs law.
Logistics Coordinator
Grupo Aduanal Galván
San Luis Potosí
2016.01 - 2018.02
- Coordination and supervision of import and export operations through the country's main customs offices. Oversight of maritime, air, and land transportation shipments. Proficient in the application of customs law and trade agreements.
Education
Master of Science - Data Science
IMF Smart Education
Madrid2025-05
Bachelor's Degree - International Business And Commerce
Escuela Bancaria Y Comercial
Mexico 2023-11
Skills
- Database Management: Proficient in SQL, Oracle Database and Databricks for data querying, processing, and management
- Programming Languages: Experience with Python and R for data analysis and development
- Data Visualization: Skilled in creating interactive dashboards and visualizations using Power BI and Tableau
- Integrated Development Environments (IDEs): Hands-on experience with Visual Studio and R Studio for coding and debugging
- Productivity Tools: Advanced knowledge of Microsoft 365 for business process optimization
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Timeline
Administrative Support Specialist
QDQ Media
2024.09 - 2025.01
Sales and Customer Success Specialist
Grupo Aduanal Galván
2022.06 - 2024.03
Logistics Coordinator
Grupo Aduanal Galván
2020.01 - 2022.06
Logistics Coordinator
Grupo Aduanal Galván
2016.01 - 2018.02
Master of Science - Data Science
IMF Smart Education
Bachelor's Degree - International Business And Commerce
Escuela Bancaria Y Comercial