Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

REYNITZ PAJARILLO

Iloilo City

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Work History

CUSTOMER SERVICE REPRESENTATIVE

Phone Service Company
  • Company Overview: Straight Talk Wireless Account - US based
  • Handles basic troubleshooting steps, answers product inquiries

CUSTOMER SERVICE REPRESENTATIVE

Financial Account
  • Company Overview: Western Union - US Account
  • Handles money transactions, assists clients in making changes on their online transactions as well as making online payments.

OPERATIONS SPECIALIST

Global Office Works
  • Company Overview: Real Estate Account
  • Worked with US based Real Estate brokers. Handles both buyer & seller appointments and social media marketing.

VIRTUAL ASSISTANT/ADMIN STAFF

Keller Williams/Home Expert Team
  • Handles client's meetings/appointments, managing calendars and maintaining CRM databases. Does online research, lead generation, reports and various administrative tasks.

Education

Bachelor of Science - Tourism

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Upper intermediate (B2)

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Phone Service Company

CUSTOMER SERVICE REPRESENTATIVE

Financial Account

OPERATIONS SPECIALIST

Global Office Works

VIRTUAL ASSISTANT/ADMIN STAFF

Keller Williams/Home Expert Team

Bachelor of Science - Tourism

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REYNITZ PAJARILLO