
Results-driven Licensed Professional Teacher with over 9 years of experience in customer service, sales, and digital marketing. Expertise in managing and optimising Google Ads to enhance engagement and return on investment. Strong background in sales strategy and client relationship management, consistently achieving objectives. Eager to leverage diverse skills in new opportunities.
Managed and optimized Google Ads campaigns, improving performance, increasing ROI, and maximizing reach through Search, Display, and Performance Max strategies.
Generated qualified leads and scheduled sales appointments through multi-channel outreach, leveraging Salesforce CRM to manage pipelines, opportunities, and customer follow-ups.
Conducted outbound prospecting, lead generation, and appointment setting through calls, email, and social outreach, while managing opportunities and follow-ups in Salesforce CRM
Provided customer support, resolved account issues, and promoted products and services to drive sales and customer retention.
Provided outstanding customer service by resolving customer concerns and technical issues for Bell Canada, ensuring customer satisfaction.