Remie Elizabeth Pascua
Barcelona
Summary
Experienced young sales professional with hardworking mentality applicable to solo and team success. Familiar with every sales function from product and account management to handling smaller sales queries through the phone allowing a wide range of sales, account management and customer service experience. Clear communicator and practised multitasker with strong problem-solving and relationship-building abilities.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Account Manager
HP
08.2022 - Current
- Partner Business Manager at HP overseeing around 20 of the U.K.’s top Resellers.
- I was promoted to this position last year after overseeing 100 smaller accounts for my first year and a half with the company.
- I have helped significantly grow and improve the relationship of several high spending accounts, consistently over-achieving target each quarter.
- My daily duties currently involve nurturing the relationship with a refined account set, by discovering and seeing opportunities through start to finish.
- Main responsibilities include pipeline management, forecasting, upselling and cross-selling, raising and winning sales opportunities, along with everything else that comes with being a B2B account manager.
- On top of this, off my own back, I have trained and mentored new account representatives to also deliver outstanding service.
Sales and Technical Support
GoDaddy
Barcelona
03.2020 - 08.2022
- My first job in Barcelona was working for Teleperformance on the GoDaddy project for the English-speaking sales market.
- Delivered reliable, high quality technical support to average of 25 users daily.
- Assist with any product/account related queries - often up-selling or cross-selling to meet individual business needs. This includes handling purchase and product set-up.
- Ensured product and sales knowledge was always up to date.
- My success on this project was evident, as I continuously hit challenging KPIs on a monthly basis.
- During my time there I was promoted to the role of ‘Mentor’ where I was chosen as one of the few to provide technical and sales advice to other agents on top of my other daily duties.
Piano Product Specialist
Roland
06.2017 - 12.2019
- Working on a small team of around 12 people, and as the sole UK manager for this product, my role consisted of many different responsibilities.
- I managed the product category by ensuring we hit target each month, managing accounts and marketing activities, planning and delivering product training, sales analysis, reporting, content creation and more.
- Demonstrated product uses, functionality and benefits to new and prospective clients. Improved sales by leading thorough staff product training.
- Liaised with project management team to implement objectives.
- Evaluated research findings to provide key development insight.
Security Consultant
Verisure Alarms
03.2017 - 06.2017
- Door to Door Sales for residential and business customers.
- Proactively contacted prospective customers to increase sales.
- Increased new business through strategic networking and cold calling.
- Delivered leaflets and other promotional items to assist customer communications.
- Facilitated smooth deliveries in line with customer requests.
- Maintained expert product knowledge for persuasive, reliable customer guidance.
Sales Assistant
Gucci
01.2017 - 03.2017
- During my time at Gucci, I learnt a lot about the brand and how to work in a luxury brand’s setting
- 2nd highest sales-person in the entire concession.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Senior Sales Assistant
Reiss
05.2016 - 01.2017
- Designed visually pleasing in-store and window displays to increase footfall.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Operated cash registers with accuracy and processed cash and card transactions.
Stylist
Karen Millen
10.2015 - 04.2016
Waitress and Kitchen Staff
Copt Heath Golf Club
10.2013 - 10.2015
Education
A-Levels - Maths, Physics, Psychology
Arden Academy
Birmingham, United Kingdom 09.2013 - 07.2016
Skills
- Relationship management
- Account development
- Product expertise
- Business development and planning
- Sales forecasting
- Team training
- Presentations and demonstrations
- Sales territory growth
Timeline
Account Manager
HP
08.2022 - Current
Sales and Technical Support
GoDaddy
03.2020 - 08.2022
Piano Product Specialist
Roland
06.2017 - 12.2019
Security Consultant
Verisure Alarms
03.2017 - 06.2017
Sales Assistant
Gucci
01.2017 - 03.2017
Senior Sales Assistant
Reiss
05.2016 - 01.2017
Stylist
Karen Millen
10.2015 - 04.2016
Waitress and Kitchen Staff
Copt Heath Golf Club
10.2013 - 10.2015
A-Levels - Maths, Physics, Psychology
Arden Academy
09.2013 - 07.2016
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