Rebeca Nickson

• Managed front desk operations, ensuring smooth check-in and check-out processes.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Implemented office organization strategies that enhanced overall operational effectiveness.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

• Supervised daily food service operations, ensuring compliance with health and safety regulations.
• Trained and mentored staff on food preparation techniques and customer service standards.
• Coordinated inventory management to maintain adequate stock levels and minimize waste.

• Managed front desk operations, ensuring efficient client interactions and high levels of customer satisfaction.
• Coordinated scheduling for appointments, optimizing daily workflows and resource allocation.

• Implemented efficient scheduling practices to optimize labor resources during peak hours.
• Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
• Conducted regular quality control checks to ensure adherence to food safety guidelines.
• Collaborated with kitchen staff to develop menu items that align with seasonal trends.
• Analyzed operational processes, identifying areas for improvement and streamlining workflows.
• Kept guest and work areas clean, organized, and sanitized per established standards.
• Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

• Supervised customer service team, ensuring high-quality support and adherence to company policies.
• Developed training programs for new staff, enhancing onboarding process and reducing ramp-up time.
• Implemented workflow improvements, increasing efficiency in handling customer inquiries and complaints.
• Analyzed customer feedback data to identify trends, driving strategic decisions for service enhancements.

• Delivered exceptional customer service, ensuring passenger satisfaction throughout flights.
• Conducted pre-flight safety checks to guarantee compliance with aviation regulations.
• Assisted passengers during boarding and disembarkation, enhancing operational efficiency.
• Responded promptly to in-flight emergencies, demonstrating strong crisis management skills.

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