Raul Moreno
West Palm Beach,FL
Overview
19
19
years of professional experience
1
1
Certification
Work History
Service Manager
S.L. Nusbaum Realty
07.2022 - 10.2022
- Improved customer satisfaction by implementing streamlined service processes and staff training programs
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Service Manager
HTGF
10.2021 - 06.2022
- Improved customer satisfaction by implementing streamlined service processes and staff training programs
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Business Owner
Automatic Vital Services Llc
02.2019 - 01.2022
- Increased client satisfaction by implementing innovative business strategies and streamlining processes
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers
- Expanded market reach with targeted marketing campaigns and strategic partnerships
- Developed a high-performing team through effective recruitment, training, and performance management.
Maintenance Technician
MSP Management INC
07.2013 - 07.2019
- Improved equipment functionality by conducting regular maintenance checks and repairs
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery
- Enhanced safety measures by performing routine inspections and identifying potential hazards
- Boosted overall productivity with timely preventive maintenance on key equipment.
Maintenance Supervisor
Royal American Management
04.2004 - 07.2013
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised [Number] employees and scheduled shifts.
- Managed efficient teams of up to [Number] employees.
Education
High School Diploma -
Camilo Cienfuegos 25 J Miro Y Agramonte Holguin Cuba
07.1976
Skills
- Employee Training and Development
- Performance Evaluations
- Customer Service
- Expert in [Software]
Certification
EPA 1& 2 410A Preventive Maintenace
Timeline
Service Manager
S.L. Nusbaum Realty
07.2022 - 10.2022
Service Manager
HTGF
10.2021 - 06.2022
Business Owner
Automatic Vital Services Llc
02.2019 - 01.2022
Maintenance Technician
MSP Management INC
07.2013 - 07.2019
Maintenance Supervisor
Royal American Management
04.2004 - 07.2013
High School Diploma -
Camilo Cienfuegos 25 J Miro Y Agramonte Holguin Cuba
EPA 1& 2 410A Preventive Maintenace