Raluca Ciungu

OUTLINE: execution of management & technology consulting projects, at CIO/CEO level, focused on aligning Business Strategy with Technology Products/Systems and its Operating Model for long term value realization within the organization

MAIN ACHIEVEMENTS:

• IT Strategy and Digital initiatives roadmap for CMT and Banking sectors
• Conducted IT functions & processes assessment, definition of new agile organization (SAFE and OKRs implementation), IT operating model transformation including processes redesign: Business Strategy to Portfolio, Demand Management, Vendors Management, Product Management and Change Management
• Definition and implementation new IT Operating Model and IT Service Management for a global leader in certification
• Data Strategy & Architecture for B2B2C for different industries: Pharma,Telcommunications, Oil&Gas, Utilities
• Quick wins and improvements for data architecture, data consumption, data governance, FinOps, process automation and product development to support business growth
• Smart Factory Analysis for several industries
• Industry 4.0/IoT architecture and use case roadmap and business case definition, IT/OT multi-cloud vendor solutions design, data lifecycle and governance model implementation
• Design of an agile organization to lead the entire business product lifecycle to: proactively identify, prioritize and categorize business needs, ensure its strategic alignment for each business need with digital and technology strategies, determine the best model to design & develop each product and monitor and maintain its execution to secure the business impact of the transformation
• Definition of a DaaS (Data as a Service) approach for Spanish Public Health regional organization
• Creative Technologist in the metaverse space, Web3, Crypto, DLT (distributed ledger technologies) and Generative AI, responsible to work in the first stages of projects, mixing technologies and rapid prototyping techniques to quickly create proofs of concept
• Selected to co-lead the people committee with the aim to improve employee experience across Technology Strategy & Advisory practice

OUTLINE: innovation leadership and execution of full-scale integrated product/architecture plans, monitoring and program execution against goals

MAIN ACHIEVEMENTS:

• Supported development and management of innovation intake, evaluation, and prioritization model aligned with BSS&OSS architectures
• Conducted primary and secondary market, competitive, and customer research to inform business unit strategy, and drive product strategy and product architecture capabilities development roadmap for Big Data & AI, CPaaS, Blockchain, Cloud Native Solutions, IoT, API Economy and future disruptive technologies
• Partnered with GSMA, CBAN (Communications Business Automation Network) and Global Telecom Operators to launch a blockchain platform to consolidate inventory ledgers, wholesale billing settlements, automation of data on demand and mobile roaming settlements
• Developed and executed CPaaS (Communications Platform as a Service) product, architecture and APIs functional and nonfunctional requirements and plans across various groups within the organization and with external business partners
• Managed the development of CPaaS product and go to market strategy
• Led Carrier Services projects/products workstreams, build relationships, and managed resources to complete project on time and within budget required
• Facilitated identification of project impacts and change management across all Vodafone Business areas
• Performed project closing activities to ensure a seamless transition to Business Owners /Product Teams in addition to gathering lessons learned for continuous improvement
• Supported business areas when roadblocks were encountered and aid in successful removal of obstacles and risks
• Champion Vodafone’s Carrier Services Innovation and product innovation development framework, tools, and techniques
• Demonstrate and help socialize innovation management best practices

OUTLINE: Management of the Innovation Projects ensuring that projects/products have a defined and consistent management approach in place

MAIN ACHIEVEMENTS:

- Contribution to the delivery of change incubation, anticipating organizational needs and developingimplementation and change management plans for projects/products rollout and stakeholders engagement

- Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results

- Defined processes and tools best suited to each project/product. Moved between agile and waterfall approaches depending on project/product specifics and client goals, creating detailed roadmaps, software development plans,schedules and work breakdown structures

- Led the Strategic Plans and Innovation Programmes for the UKs Smart City Business Strategy, Yrs. 2016 -2019,reported directly to the Executive Committee

- Led internal management to introduce innovative platforms & startups solutions for strategic products and tender processes (bids value ~ £30M p.a.)

- Expertise in understanding customer needs in large scope strategic domains (i.e. mobility as a service, smart infrastructure, intelligent traffic systems, smart airport city, smart city services), Startups Accelerator Programmes, Digital Transformation, Big Data, Enterprise Architecture, IoT, Enterprise Architecture, Business Analytics, Performance Management, Customer Experience, Blockchain, Artificial Intelligence and RiskManagement

OUTLINE: management and coordination of ICT European and Innovation Projects deployed by the City Council

MAIN ACHIEVEMENTS:

- Led cross functional team in the successful development and launch of Smart City Strategy, Digital Services, Innovation projects and EU and regional funded projects of ~ 20M€

- Developed a structured process for Innovation evaluation and project development

- Led strategic innovation platforms /APIs based architecture to support Barcelona's/Europe's ecosystem of Start-ups and SMEs

- Management and execution of the award-winning Barcelona European Capital of Innovation 2015, Barcelona Smart City Strategy 2012-2016 Programme, Urban Platform Cluster lead by the European Innovation Partnership on Smart Cities and Communities

- Management European project bids - FP6, FP7-ICT-ENERGY-ENV, Horizon2020, Spanish & Catalan funding programs

OUTLINE: accountable for managing the delivery of critical projects, and for providing managerial support forinternal IT projects deployed by the company. Responsible for providing monthly financial and technical updates onrisks to Senior Manager.

OUTLINE: supporting the strategy and operation of IT services to provide business support in more than 15 divisions. Coordination with the Enterprise Architect and the Project Management Office to successfully deliver projects ontime and meet the expected IT functionality.

MAIN ACHIEVEMENTS:

- Led global and regional IT processes to optimize resources, reduce production cycle times, and cut costs

- Projects delivery to support product innovation with a clear understanding of business needs and full commercialization

- Elaborate use cases and test scenarios to test application functionality

- Support the Change Management process by analyzing the requests and their impact