Raúl Segura Alonso
Madrid
Summary
Systems engineer focused on Cloud Infrastructure, Endpoint Management and Identity & Access Management. Confident with Hybrid environments and its sure transition to the Cloud.
Versed in PowerShell as main working tool for developing different automations by request, GUI designing and bulk actions within the different Microsoft Environments (Intune Remediations and Azure Automated Accounts)
Overview
9
9
years of professional experience
1
1
Certification
Work History
Systems Engineer
Verisure
Madrid
01.2025 - Current
- Administration of Active Directory, Azure, Entra ID, Office 365, Exchange Online, SPO, Intune and SCCM
- Endpoint Management through Microsoft Intune, JAMF, KNOX and IOS Apple Manager
- Cloud application deployment and management
- Scripts, Runbooks and Remediation creation and management
- Reporting on Entra ID, Exchange Online and Intune
- Working under Agile methodology
IAM Technician
Verisure
Cork
12.2021 - 12.2024
- Administration of Active Directory, Azure, Entra ID, Office 365, Exchange Online, and SharePoint in a hybrid environment
- Assignment and administration of permissions, licenses, and Azure Enterprise Applications (IAM)
- Scheduled Tasks Automations, GUI development with PowerShell scripting
- Providing 2nd level support for Microsoft-related tickets
- Reporting on Entra ID, Exchange Online, and SharePoint Online data
- Improving current processes through thorough analysis and investigation
IT Technician
Between Technology
03.2018 - 11.2021
- Outsourced technical support to IESE Business School
- Inventory Management and hardware support to IESE's high end devices (Windows, Apple, Android and IOS systems)
- Administration and support to a wide range of websites, software and its licenses (Office 365, Adobe packages, VPN, Salesforce)
- Heading training workshops to students, staff and faculty members (Microsoft Teams, Zoom, OneDrive)
- Ticket management through a ticketing tool, following ITIL standards (ServiceNow)
IT Technician
Altran
03.2017 - 03.2018
- Remote technical support to a commercial network of about 5000 users (TeamViewer)
- Android user management through a MDM system (AirWatch)
- Analysis and resolution of Android related incidents
- Technical assistance by phone, mail and ticketing tools
Batch Operator
Experis
04.2016 - 03.2017
- Outsourced support to the financial entity Caixabank
- Monitorization, resolution and escalate of BATCH related incidents
- Incidents analysis and code modifications of BATCH files (JCL code)
Education
DAW - Desarrollo de Aplicaciones Web, Tecnología de la información
Institut Obert De Catalunya (IOC)
Barcelona01.2022
CFGM - Sistemes Microinformàtics i Xarxes, Tecnología de la información
INS L'Estatut
Rubí01.2014
Skills
- PowerShell Scripting
- Endpoint Management
- Root-cause analysis
- Microsoft Azure
- Microsoft Intune
- M365 Admin Portal
- SharePoint Online Administration
- Microsoft Exchange
- Mentoring and training
- Continuouis improvement
Certification
- Cambridge Advanced Exam (CAE)
- AZ-900 Microsoft Azure Fundamentals
- AZ-040T00 - Automating Administration with Windows PowerShell
- MD-102T00 - Microsoft 365 Endpoint Administrator
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Italian
Upper intermediate (B2)
Catalan
Bilingual or Proficient (C2)
Timeline
Systems Engineer
Verisure
01.2025 - Current
IAM Technician
Verisure
12.2021 - 12.2024
IT Technician
Between Technology
03.2018 - 11.2021
IT Technician
Altran
03.2017 - 03.2018
Batch Operator
Experis
04.2016 - 03.2017
DAW - Desarrollo de Aplicaciones Web, Tecnología de la información
Institut Obert De Catalunya (IOC)
CFGM - Sistemes Microinformàtics i Xarxes, Tecnología de la información
INS L'Estatut
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