RAIMON ROURE BERNAL
Barcelona
Summary
As a graduate in gastronomy and with a passion for the world of hospitality and its improvement, I consider myself a hard-working, responsible, tidy, professional person with a great desire to learn and grow both personally and in the world of work.
Overview
6
6
years of professional experience
Work History
Head Waiter
Jacqueline, Barcelona
02.2024 - Current
- Train staff members.
- Use communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Manage food resources, memorized orders, and coordinated customer service.
- Check all utensils for a good service.
- Work with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
Head Waiter
W Barcelona, Marriott
10.2022 - 01.2024
- Presentation of the gastronomic offer and wine cellar.
- Timing control.
- Plating and product presentation.
- Assist with complaints and/or suggestions.
- Supervision of waiters and assistants in charge.
Rank Waiter
Restaurante El Faro
04.2022 - 10.2022
- Direct customer service
- Taking orders
- Room and work area organisation (maitre supervision)
- Plate in front of the customer
- Handling of command and payment systems
Waiter
Sagardi 1881
08.2020 - 03.2022
- Customer service and table assignment
- Taking orders
- Placing and cleaning of product in front of the customer
- Check of the total amount of the customer’s account.
Waiter
AG Planing
06.2019 - 07.2020
- Direct customer service
- Waiter service at banquets, weddings and events
- Plating in front of the customer
- Order and hygiene of common areas
Education
Middle Grade Hospitality Management - Hospitality Administration And Management
INS Escola Hoteleria i Turisme Cambrils
06.2021
Secondary School -
Educación Secundaria/Sagrat Cor
Tarragona06.2018
Skills
- Great customer service
- Protocol
- Ease of adaptation
- Punctuality
- Personal growth
- Committed to work
Personal Information
Date of Birth: 10/23/02
Languages
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
Catalan
Bilingual or Proficient (C2)
Timeline
Head Waiter
Jacqueline, Barcelona
02.2024 - Current
Head Waiter
W Barcelona, Marriott
10.2022 - 01.2024
Rank Waiter
Restaurante El Faro
04.2022 - 10.2022
Waiter
Sagardi 1881
08.2020 - 03.2022
Waiter
AG Planing
06.2019 - 07.2020
Middle Grade Hospitality Management - Hospitality Administration And Management
INS Escola Hoteleria i Turisme Cambrils
Secondary School -
Educación Secundaria/Sagrat Cor
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