Quincy Freeman
San Francisco
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Quincy Freeman, a recent graduate with a BFA in Photography from California College of the Arts, with a strong focus on Film and Digital photography as well as Social Media and Marketing.
Overview
7
7
years of professional experience
Work History
Same Day Fullfilment Clerk/Cashier Assistant
Luke's Local
02.2023 - Current
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
Photo Technician
Academy of Art University
10.2022 - 02.2023
- Displayed originality while utilizing [Software] to help customers create unique photo products.
- Actively supported learning in art, design & photography by assisting in the organization of specialist teaching spaces and providing technical support to students.
- Performed daily maintenance and cleaning of photographic processing equipment, promoting continued functionality.
- Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
Operations Associate
Lyft
12.2021 - 08.2022
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Conducted data analysis to identify weaknesses and improve value and cohesiveness of operations.
- Collaborated with peers and other business areas to leverage best practices.
- Volunteered to help with special projects of varying degrees of complexity.
- Guided Drivers through on boarding process
Social Media, Sales, Marketing Intern
Deluxe Distribution
01.2017 - 12.2021
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Analyzed and reported social media and online marketing campaign results.
Education
Bachelor's degree - Photography
California College of the Arts
01.2020
Skills
- English
- Marketing
- Communication
- Retail Operations
- Bank Balancing
- Cash Register Operations
- Product and Service Sales
- POS Transactions
- Microsoft Office
- Teamwork and Collaboration
- Front Desk Operations
- Return and Exchange Processing
- Customer Care
Timeline
Same Day Fullfilment Clerk/Cashier Assistant
Luke's Local
02.2023 - Current
Photo Technician
Academy of Art University
10.2022 - 02.2023
Operations Associate
Lyft
12.2021 - 08.2022
Social Media, Sales, Marketing Intern
Deluxe Distribution
01.2017 - 12.2021
Bachelor's degree - Photography
California College of the Arts
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