Princess Diana Lacaran

• Assisted teachers in planning and preparing English lessons for infant and primary education students.
• Enhanced students’ English vocabulary and communication confidence through interactive learning activities.
• Managed classroom activities to support teachers in creating an engaging learning environment.

• Managed all after-sales documentation and ensured timely collection of monthly dues, increasing operational efficiency and reaching our monthly quotas..
• Acted as the primary point of contact for clients and sales agents, handling inquiries via email, phone, and chat with a focus on providing excellent customer service.
• Assisted with property presentations and signing contracts, ensuring all documents were completed accurately and on time.
• Monitored and tracked customer accounts, addressing concerns and facilitating smooth transactions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Managed payroll and attendance for a team of 30 employees, ensuring accurate and timely payments.
• Handled inventory management, including monitoring supplies and placing orders to prevent shortages.

•Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis by providing customer service at the cashier area and assisted with taking orders during peak hours, maintaining a friendly and efficient environment.