Piotr Kolonko
Copenhagen/Malmö (Independent relocation to Malmö, Sweden)
Summary
Results-oriented professional skilled in travel logistics and customer service excellence. Expertise in assessing client needs and delivering tailored solutions that foster strong relationships and drive sales. Proficient in managing operations and resolving issues efficiently, ensuring seamless experiences for clients.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Experiences Expert
TUI Musement
04.2023 - Current
- Coordinated daily travel operations, enhancing delivery of excursions for international guests.
- Managed tour logistics, airport operations, and travel arrangements, ensuring high customer service standards.
- Promoted and sold excursions, aligning offerings with customer needs for tailored experiences.
- Acted as primary contact for customers, hotels, suppliers, and local partners, resolving issues efficiently.
- Developed strong client relationships through effective communication and tailored support in diverse settings.
Marketer
Aquadrom
02.2023 - 04.2023
- Developed and executed marketing campaigns and promotional content across multiple channels to enhance brand reach.
- Executed strategies for brand promotion through various channels. through integrated digital and offline marketing initiatives to drive awareness.
- Contributed to increased customer engagement and enhanced brand visibility.
- Coordinated communications with business partners and suppliers to ensure alignment and strengthen relationships.
Supply Chain Specialist
Lear
04.2022 - 12.2022
- Resolved supply chain disruptions through daily communication with international suppliers, maintaining operational flow.
- Monitored inventory levels, supporting effective production planning and minimizing potential delays.
- Coordinated material orders, ensuring timely delivery of production components to meet production schedules.
- Collaborated with cross-functional teams to maintain operational continuity.
Education
Bachelor degree - International Business
University of Economics in Katowice
Katowice, Poland09-2021
Skills
- Tour coordination
- Travel arrangement expertise
- Customer service and sales
- Client relationship management
- Customer engagement tactics
- Needs assessment
- Supplier relationship building
Languages
- Polish, native
- English, C2
- German, B2
Languages
Polish
Native
Native
English
Proficient (C2)
C2
German
Upper Intermediate (B2)
B2
Certification
- TUI Team Leader Accelerate Program
Timeline
Experiences Expert
TUI Musement
04.2023 - Current
Marketer
Aquadrom
02.2023 - 04.2023
Supply Chain Specialist
Lear
04.2022 - 12.2022
Bachelor degree - International Business
University of Economics in Katowice