Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Philip Watson

San Miguel De Salinas,A

Summary

Dynamic General Manager with a proven track record at Market St. Restaurant, excelling in problem resolution and customer relations. Streamlined inventory processes, significantly reducing waste while enhancing service quality. A dedicated team player, I foster positive relationships and drive operational efficiency, ensuring exceptional guest experiences and loyalty.

Overview

2026
2026
years of professional experience

Work History

General Manager/Front of House

Market St. Restaurant
02.2023 - Current
  • Oversaw daily operations, ensuring adherence to quality standards and service excellence.
  • Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
  • Analyzed financial reports to identify trends, driving strategic decisions for cost control and revenue growth.
  • Cultivated vendor relationships, negotiating favorable terms to improve product offerings and reduce costs.

Waitering Staff

Marinasol Restaurant
2021 - 2023
  • Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
  • Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
  • Established positive relationships with customers and other staff members.

Barman

The Ale House
2020 - 2021
  • Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
  • Managed inventory levels, ensuring stock availability and minimizing waste through effective ordering processes.
  • Trained new staff in bartending techniques, promoting consistency in service quality and operational efficiency.
  • Developed and maintained relationships with regular patrons to foster loyalty and repeat business.

Waiter

Quesada Fish & Chips
2018 - 2020
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
  • Managed multiple tables efficiently, prioritizing tasks in high-pressure environments.
  • Trained new staff on menu items, service standards, and operational procedures.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.

Cocktail Bartender

Irish Pub Group
2017 - 2018
  • Crafted innovative cocktail menus to enhance guest experience and drive bar sales.
  • Led training sessions for new bartenders on mixology techniques and customer service standards.
  • Streamlined inventory management processes, ensuring timely replenishment of supplies and minimizing waste.
  • Developed unique drink specials that increased patron engagement and repeat business.

Barman

The Emerald Isle
2016 - 2017
  • Enhanced bar atmosphere with careful attention to cleanliness and organization of workspaces.
  • Reduced waste by closely monitoring perishable items and implementing effective stock rotation practices.
  • Streamlined drink preparation processes for faster service during peak hours.
  • Developed loyal clientele with excellent interpersonal skills, attentive listening, and personalized service.

Restaurant Waiter

The Cellar Door / Papaya Tree
2014 - 2016
  • Managed multiple tables efficiently, ensuring timely order taking and food delivery.
  • Collaborated with kitchen staff to confirm meal accuracy and accommodate special requests.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Enhanced customer experience by creating visually appealing and unique craft cocktails.

Education

Primary School -

CP Playa Flamenca
Playa Flamenca

High School Diploma -

IES Playa Flamenca
Playa Flamenca

Skills

  • Problem resolution
  • Friendly, positive attitude
  • Team player
  • Efficient multi-tasker
  • Customer relations

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

General Manager/Front of House

Market St. Restaurant
02.2023 - Current

Waitering Staff

Marinasol Restaurant
2021 - 2023

Barman

The Ale House
2020 - 2021

Waiter

Quesada Fish & Chips
2018 - 2020

Cocktail Bartender

Irish Pub Group
2017 - 2018

Barman

The Emerald Isle
2016 - 2017

Restaurant Waiter

The Cellar Door / Papaya Tree
2014 - 2016

Primary School -

CP Playa Flamenca

High School Diploma -

IES Playa Flamenca
Philip Watson