Philip Watson
San Miguel De Salinas,A
Summary
Dynamic General Manager with a proven track record at Market St. Restaurant, excelling in problem resolution and customer relations. Streamlined inventory processes, significantly reducing waste while enhancing service quality. A dedicated team player, I foster positive relationships and drive operational efficiency, ensuring exceptional guest experiences and loyalty.
Overview
2026
2026
years of professional experience
Work History
General Manager/Front of House
Market St. Restaurant
02.2023 - Current
- Oversaw daily operations, ensuring adherence to quality standards and service excellence.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Analyzed financial reports to identify trends, driving strategic decisions for cost control and revenue growth.
- Cultivated vendor relationships, negotiating favorable terms to improve product offerings and reduce costs.
Waitering Staff
Marinasol Restaurant
2021 - 2023
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
- Established positive relationships with customers and other staff members.
Barman
The Ale House
2020 - 2021
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Managed inventory levels, ensuring stock availability and minimizing waste through effective ordering processes.
- Trained new staff in bartending techniques, promoting consistency in service quality and operational efficiency.
- Developed and maintained relationships with regular patrons to foster loyalty and repeat business.
Waiter
Quesada Fish & Chips
2018 - 2020
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently, prioritizing tasks in high-pressure environments.
- Trained new staff on menu items, service standards, and operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
Cocktail Bartender
Irish Pub Group
2017 - 2018
- Crafted innovative cocktail menus to enhance guest experience and drive bar sales.
- Led training sessions for new bartenders on mixology techniques and customer service standards.
- Streamlined inventory management processes, ensuring timely replenishment of supplies and minimizing waste.
- Developed unique drink specials that increased patron engagement and repeat business.
Barman
The Emerald Isle
2016 - 2017
- Enhanced bar atmosphere with careful attention to cleanliness and organization of workspaces.
- Reduced waste by closely monitoring perishable items and implementing effective stock rotation practices.
- Streamlined drink preparation processes for faster service during peak hours.
- Developed loyal clientele with excellent interpersonal skills, attentive listening, and personalized service.
Restaurant Waiter
The Cellar Door / Papaya Tree
2014 - 2016
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Collaborated with kitchen staff to confirm meal accuracy and accommodate special requests.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Enhanced customer experience by creating visually appealing and unique craft cocktails.
Education
Primary School -
CP Playa Flamenca
Playa FlamencaHigh School Diploma -
IES Playa Flamenca
Playa FlamencaSkills
- Problem resolution
- Friendly, positive attitude
- Team player
- Efficient multi-tasker
- Customer relations
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
General Manager/Front of House
Market St. Restaurant
02.2023 - Current
Waitering Staff
Marinasol Restaurant
2021 - 2023
Barman
The Ale House
2020 - 2021
Waiter
Quesada Fish & Chips
2018 - 2020
Cocktail Bartender
Irish Pub Group
2017 - 2018
Barman
The Emerald Isle
2016 - 2017
Restaurant Waiter
The Cellar Door / Papaya Tree
2014 - 2016
Primary School -
CP Playa Flamenca
High School Diploma -
IES Playa Flamenca