Peter Savovsky
Sofia,Bulgaria
Summary
Determined leader with proven ability to drive organisational growth and operational excellence. Skilled in strategic planning and team management, ensuring seamless execution of business objectives. Demonstrates exceptional intercultural competence and business development skills, with a proven ability to implement effective business strategies and optimise performance management. Adept at personnel management, hiring and firing processes, customer relationship management, and product development, showcasing technological adaptability to drive innovation. Committed to fostering growth through strategic initiatives that align with organisational goals.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
COO at Ticombo and Co-Founder and COO at Tixnet
Ticombo and Tixnet
Berlin, Germany
2021.10 - 2025.12
- Spearheading strategies to steer the company's future in a positive direction.
- Driving the company's operating capabilities to surpass customer satisfaction and retention, and achieve company goals.
- Delegating responsibilities to ensure staff members grow as capable participants.
- Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.
Key Account Manager
Ticombo
Berlin Area, Germany
2018.02 - 2021.09
- Developed and sustained solid relationships with key clients that bring in the most income for the company
- Addressed and resolved key clients' complaints
- Communicated and collaborated with the advertising, design, marketing, sales, and logistics departments to ensure that key clients' needs are met
- Compiled reports on account progress, goals, and forecasts for account teams and stakeholders
Customer Experience Associate
Crypto.com
Sofia, Bulgaria
2020.11 - 2021.07
- Provided exceptional customer support through multiple communication channels to enhance overall user satisfaction.
- Engaged regularly with clients via email and telephone; strengthened brand-customer relationship.
Partner Success Manager
Mr Jeff
Valencia, Spain
2019.12 - 2020.11
- Attended to partner needs at all times and identified up-sell opportunities
- Identified key strategies for revenue acceleration and conducting QBRs
- Developed and executed partner success plans, as well as tracked and reported on key metrics to ensure adoption and success
Education
Master's degree - International Trade and Business
ESIC Business & Marketing School
Valencia 2019.10 - 2020.09
Bachelor of Arts - BA - International Business
Hochschule für Technik und Wirtschaft Berlin
Berlin, Germany 2015.10 - 2019.08
Secondary Educational Qualification - Banking
National Trade and Banking High School
Sofia, Bulgaria 2010.09 - 2015.05
Skills
- Decisive leadership
- Business development
- Visionary thinking
- Performance Management
- Project Management
- Product development
- Personnel Management
- Market Research
- Intercultural competence
- Hiring and firing
- Customer relationship management
Languages
Bulgarian
Native
English
Fluent
Spanish
Elementary
German
Elementary
Certification
- Certificate of Professional Qualification
- The Complete NFT (Non-Fungible Tokens): Art and Tech
Affiliations
- Snowboarding
- Kitesurfing
- Basketball
- DJing
Timeline
COO at Ticombo and Co-Founder and COO at Tixnet
Ticombo and Tixnet
2021.10 - 2025.12
Customer Experience Associate
Crypto.com
2020.11 - 2021.07
Partner Success Manager
Mr Jeff
2019.12 - 2020.11
Master's degree - International Trade and Business
ESIC Business & Marketing School
2019.10 - 2020.09
Key Account Manager
Ticombo
2018.02 - 2021.09
Bachelor of Arts - BA - International Business
Hochschule für Technik und Wirtschaft Berlin
2015.10 - 2019.08
Secondary Educational Qualification - Banking
National Trade and Banking High School
2010.09 - 2015.05