Pedro Leal
Barcelona,B
Overview
2
2
years of professional experience
Work History
Recepcionist
Holiday Inn Express Denver
Denver
03.2022 - Current
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Managed over 50 customer calls per day.' or, "Increased sales by 10%".
Recepcionist
Marriott
Denver
07.2021 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Managed over 50 customer calls per day.' or, "Increased sales by 10%".
Skills
- Time Management
- Meeting Preparation
- Database Administration
- Document Control
- Training and Development
- Cultural Awareness
- Google Workspace
- Clerical Support
- Active Listening
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Recepcionist
Holiday Inn Express Denver
03.2022 - Current
Recepcionist
Marriott
07.2021 - 02.2022
High School Diploma -
Ksdansld
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
High School Diploma -
Ksdansld
Dandanlad01.2033
Quote
Judge a man by his questions rather than his answers.
Voltaire
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