Summary
Overview
Work history
Education
Languages
Timeline
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Pawel Piotr Sadowski

Summary

I am a results-oriented professional with experience in fashion and luxury retail, having worked in different countries around the world. I focus on creating a positive and motivating team environment through clear communication and strong support.

I regularly analyze sales and KPIs to understand market trends and define strategies to improve store performance and maximize results. I am a flexible and reliable person, able to adapt to different situations and business needs.

Overview

15
15
years of professional experience

Work history

Mission - North Europe

PRADA - Oslo-London
2025.11 - Current
  • Acted as Store Manager for the opening of the first boutique in Oslo (Norway) for two months.
  • Supported and guided the new management team at the Old Bond Street boutique.
  • Currently managing the only pop-up store in Europe at Harrods for the launch of the Spring/Summer collection.

Store Manager

PRADA - El Corte Inglés Diagonal
2022.10 - 2026.04
  • Deal directly with the most important clients
  • Build strong relationship with El Corte Ingles to enrich my CRM database
  • Through client service in the store and Clientelling create a strong relationship with local clients
  • Coach the team with the techniques WWW and EBI to ensure customer satisfaction and qualitative results
  • Be in constant contact with the Merchandising team to ensure the correct product allocation and avoid overstock
  • Support the HR department in the store staff scouting
  • Prepare morning briefing to maintain the staff updated about daily and monthly targets
  • Organize monthly Cycle counts in such a way to keep the stock organized
  • Assure that the Store image and product care are in line with the corporate standards and the staff made to feel responsible as well
  • Analyze the sales trends in collaboration with the Visual Merchandising department rotate the products complying the company guidelines in order to maximize the sales
  • Train constantly the team about products and sales ceremony

Mission

PRADA St-Moritz
2024.12 - 2025.01
  • Participated in the opening of the second Prada boutique in St. Moritz
  • Transmitted the brand’s values to the team
  • Trained the team to execute the highest level of selling ceremony
  • Coordinated with the HQ team to organize the opening event
  • Ensured the store's visual presentation and window displays were always aligned with Prada’s standards

Mission

PRADA Barcelona Paseo de Gracia
2024.07 - 2024.10
  • Supported the Store Director at Prada Paseo de Gracia during the America’s Cup
  • Worked constantly on the sales floor to provide feedbacks to the team
  • Participated in the execution of the Prada Luna Rossa Pop-In

General Manager

JET - AMY
2020.12 - 2022.10
  • I managed three stores in Mexico City and Monterrey with a curated collection of High Fashion Streetwear & Accessories brands from around the world. Some brands are Saint Laurent, Balmain, Givenchy, and Valentino
  • Created a friendship with VIP clients (events, concerts, dinners, cooking in their houses, etc.) to maximize sales and ensure special orders
  • Sourced and collaborated with external personal shoppers to increase sales and get new customers.
  • P&L Management
  • Created activation campaigns with Nike and Adidas to support particular launches
  • Defined strategies to improve online sales through website and Mobile App (Plobal, Zoko)
  • Managed stock control and Inventory checks and creating processes and rules to prevent losses
  • Negotiated better fees with different payments system (Paypal, BBVA, Amex)
  • Implemented new forms of payments to get more sales ( Mercado Pago, Kueskipay,Nelo)
  • Created a selling ceremony focused on building a relationship with the client
  • Organized importation of the merchandise and assure low costs to have competitive prices
  • Improved CRM through new App integrated with Shopify system
  • Found new strategic places where open stores and negotiate contracts with the landlord
  • Defined annual and monthly targets for the stores
  • Assigned weekly tasks to the sales accountant

Store Manager

BVLGARI - Palacio de Hierro Polanco
2018.05 - 2020.12
  • Calling campaigns as a clienteling strategy before and after a specific event
  • Worked with the marketing team to achieve successful events (Soumaya, Fiorever, PRE-SIAR, Papalote, Design Hunter, Save the Children Benefit events, SIAR)
  • Took advantage of the excellent relationship with Palacio de Hierro to reach their client book.
  • PR skills: I could develop a solid relationship with my clients. Frequently entertain them almost once or twice biweekly
  • Worked with the merchandising team to maximize sales with the correct product Display.
  • I keep myself updated on global trends to use this among my clients.
  • Coached the team on the sales floor regarding the sales ceremony
  • I kept myself tracking customer's behaviors to identify future growth opportunities
  • Defined the annual and monthly KPIs for every Client Advisor.
  • Coached the team on the sales floor to improve the sales ceremony.
  • Defined strategies in Clienteling to reach the target.
  • Organized weekly morning briefing.
  • Supervise the AFSS process with the local workshop to ensure customer satisfaction.
  • Managed and organize the store. Schedule activities.
  • Mentorship my staff to find, nourish and develop their talents for growth in Bvlgari.

Assistant Store Manager

PRADA - Palacio de Hierro Polanco
2017.06 - 2018.05
  • Organized a weekly plan of the morning briefings. Communicate the news about the fashion retail world, the competitors, and PRADAGroup.
  • Ensured excellent after-sale service and face up to customer complaints
  • Assisted the store manager in creating various work groups depending on the sales floor and coordinating staff activities, so they can always be motivated and competent.
  • Supervised with the store manager and department managers the achievement of the quantitative and qualitative objectives of the store
  • Checked with the stock manager and, the store manager, the warehouse management to ensure that products are stored in the most efficient way possible in terms of sales.
  • Continuous contact with the merchandiser to request replenishment and special order and check the availability of functional products for the Mexican market in the Italian Central Warehouse
  • I've been in charge for 16 days of the Cancun PRADA Store during the high season in December/January.
  • Organized the Made to order event of shoes and plan the clienteling strategy

Department Manager

PRADA - Palacio de Hierro Polanco
2016.02 - 2017.05
  • Management of all store categories. I've been department manager for the Men's section, Bags & SLG section, and RTW & women's shoe section.
  • Created strategies to reach and overcome targets
  • Promoter Made to Measure service.
  • Supported the team on the sales floor to maximize the sales
  • Gave continuous training and coaching to the team.
  • Excellent knowledge of the operation of the SAP system, training the St. Barths Store Manager and Dept. Manager and Santa Fe Store Manager
  • Monthly one-to-one with the members of my team
  • Preparing the monthly report by analyzing the sales results of the month, products, staff performance, customer mix, stockroom
  • Participation in the Unique Customer Experience and supervising the proper conduct of the sales floor by the sales staff.
  • Active participation in the monthly cycle count and the fiscal inventories (twice a year)
  • Follow up of I-Phone Project - Clienteling strategies based on CRM platform and Beanstore database.
  • Active participation in stock activities such as receiving and sending merchandise, making sure that stockrooms are in line with guidelines, guaranteeing the safety of the product, and loss prevention

Sales Associate

PRADA - Cancún (Plaza La Isla) / Ciudad de México (Palacio de Hierro Polanco)
2014.08 - 2016.01
  • Participated in the openings of Cancun and Polanco stores
  • Supporting Noches Palacio in Monterrey
  • Participated at UCE with Renato Mosca (Founder and CEO of Training Luxury, website https://trainingluxury.com/) to offer the best sales experience to the customer
  • Participated in the Cycle Counts
  • Clienteling with customers from all over Mexico to achieve personal targets in sales

Sales Associate

ERMENEGILDO ZEGNA - Cancún (Plaza La Isla)
2014.05 - 2014.07
  • Learning of the Made To Measure Service
  • Use of the CRM platform
  • Customer Service

Trainee

ISCOM - Roma ( Viale dell’Oceano Atlantico,3)
Roma
2011.10 - 2012.07
  • Study and practice of PON networks
  • Development of the thesis: Extension of a PON network through semiconductor optical amplifiers

Education

Bachelor’s degree - Electronic and Telecommunication Engineering

Università degli Studi di Roma Tre
Roma

Languages

Italian, Language Native
English, Fluent (reading, writing, speaking)
Spanish, Fluent (reading, writing, speaking)
Polish, Fluent (reading, writing, speaking)

Timeline

Mission - North Europe

PRADA - Oslo-London
2025.11 - Current

Mission

PRADA St-Moritz
2024.12 - 2025.01

Mission

PRADA Barcelona Paseo de Gracia
2024.07 - 2024.10

Store Manager

PRADA - El Corte Inglés Diagonal
2022.10 - 2026.04

General Manager

JET - AMY
2020.12 - 2022.10

Store Manager

BVLGARI - Palacio de Hierro Polanco
2018.05 - 2020.12

Assistant Store Manager

PRADA - Palacio de Hierro Polanco
2017.06 - 2018.05

Department Manager

PRADA - Palacio de Hierro Polanco
2016.02 - 2017.05

Sales Associate

PRADA - Cancún (Plaza La Isla) / Ciudad de México (Palacio de Hierro Polanco)
2014.08 - 2016.01

Sales Associate

ERMENEGILDO ZEGNA - Cancún (Plaza La Isla)
2014.05 - 2014.07

Trainee

ISCOM - Roma ( Viale dell’Oceano Atlantico,3)
2011.10 - 2012.07

Bachelor’s degree - Electronic and Telecommunication Engineering

Università degli Studi di Roma Tre
Pawel Piotr Sadowski