Paul John Shields
Valladolid
Summary
Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension for their individual needs in multinational companies. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives.
Overview
27
27
years of professional experience
Work History
Business English Teacher
Vaughan Systems
03.2006 - Current
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish work success using the english language.
- Tailor made lesson plans according to students needs within the company and responsibilities,
- Classes in renowned multinational and national companies such as: Ayuntamiento de Valladolid, Junta de Castilla y Leon, Mercadona, Iveco, Telefonica, Garrigues, Philips Lighting.
English Teacher
Forsant Learning Centre
09.2005 - 03.2006
- Prepared students for Cambridge first and Advanced certifications.
- Took part in conversation classes for young adults.
- External company classes.
Deputy Catering and Events Manager
European Bank.Avenance UK
09.2002 - 02.2005
- Managed Staff restaurant for 2000 employees.
- Organization of hospitality meeting rooms and roof top gardens
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Adhering to company policies, budgeting and KPI´s.
Food and Beverage Manager
David Lloyd Leisure
09.1998 - 08.2002
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Audited food and beverage inventory and cost control systems and processes to keep tabs on usage and prevent shrink.
- Coordinated employee schedules, payroll and new hire training.
- Trained, supervised and motivated [Number] employees to enhance customer service and encourage repeat business.
- Oversaw front of house and back of house personnel to maintain adequate staffing and minimize overtime.
Operational Work Internship
Old Westbury Golf And Country Club
06.1996 - 06.1997
- 1 year work internship work programme.
- Working in a prestigious Golf and Country club as an assistant and then progressing onto supervisor.
Education
Middlesex University
LondonBachelor of Science - Hospitality Business Management
Middlesex University
London07.1998
Skills
- Individualized Learning Plans
- Behavior Modification Techniques
- Teacher Collaboration
- Quality Education
- Lesson Planning
- Online classes
Timeline
Business English Teacher
Vaughan Systems
03.2006 - Current
English Teacher
Forsant Learning Centre
09.2005 - 03.2006
Deputy Catering and Events Manager
European Bank.Avenance UK
09.2002 - 02.2005
Food and Beverage Manager
David Lloyd Leisure
09.1998 - 08.2002
Operational Work Internship
Old Westbury Golf And Country Club
06.1996 - 06.1997
Middlesex University
Bachelor of Science - Hospitality Business Management
Middlesex University
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