Paulina Alvarez Armel
Miami,
Summary
Proficient Global Product Manager with a background in biomedical engineering and currently pursuing a Master’s in Customer Experience and Innovation. Expertise in developing user-centric product strategies and driving innovative product launches that enhance customer satisfaction. Proven success in leading Agile Scrum teams, aligning cross-functional collaboration, and applying design thinking to solve complex challenges. Passionate about healthcare innovation, with a track record of leveraging market research and tools like Jira to deliver products that meet business objectives. Skilled in remote collaboration and strategic roadmapping, ensuring project success and organizational alignment.
Overview
4
4
years of professional experience
Work History
Global Product Manager
apoQlar
Miami
10.2023 - Current
- Translated market and customer needs into actionable product requirements, specifications, and use cases.
- Conducted market research and customer interviews to inform business decisions and shape product strategies.
- Led Agile Scrum teams by clarifying user stories, priorities, and objectives, ensuring on-time delivery of features.
- Collaborated with engineering, design, sales, marketing, and operations to define requirements, create prototypes, and execute product launch plans.
- Trained sales teams to communicate product benefits effectively, supporting successful complex deal closures.
- Enhanced user experience by working closely with engineers to ensure builds aligned with user specifications and feedback.
- Designed sales promotions and marketing strategies in partnership with the marketing team to achieve business objectives.
- Monitored project budgets and timelines, keeping assignments on track and ensuring resource efficiency.
Product Specialist
apoQlar
Miami
05.2022 - 10.2023
- Designed user-centric XR interface workflows for software development projects and product enhancements, aligning with customer requirements.
- Delivered end-to-end medical mixed reality product demos, managing customer interactions for healthcare and education clients.
- Restructured and upgraded user manuals, ensuring regulatory compliance and improved usability for diverse audiences.
- Conducted market research to identify technology trends and customer needs, driving data-backed business decisions.
- Enhanced CRM processes to maintain data integrity, improve oversight of customer bases, and boost retention rates.
- Led customer onboarding programs and developed high-retention training sessions, reducing time-to-proficiency.
- Collaborated with Sales and Customer Operations teams to ensure consistent, clear communication of new product features and benefits.
Senior Design Leader
Arthrex
Miami
01.2021 - 12.2021
- Collaborated with a team of four to design, produce, and verify an add-on for the Fibulock Fibular Nail system, ensuring correct insertion and placement of the k-wire.
- Increased accuracy, ease-of-use (3-in-1 tool), and surgeon satisfaction based on direct feedback from Arthrex's surgeons.
- Applied project management, engineering design, and statistical analysis to meet FDA standards and regulations.
Education
Master of Business - Customer Experience & Innovation
EAE Business School
Madrid, SpainBachelor of Science - Biomedical Engineering
Florida International University
Miami, FL04.2022
Bachelor of Science - Biomedical Engineering
University of Florida
Gainesville, FL05.2019
French Language and Culture -
Université Catholique de Lyon
Lyon, FR02.2018
Skills
- Product Strategy
- Strategic Roadmapping
- Agile Project Management
- Jira
- Market and competitor research
- Customer Experience Enhancement
- Design thinking
- Cross-functional Leadership
- Stakeholder management
- Feature Prioritization and Execution
- Remote Collaboration and Communication
- Miro
Languages
Spanish
First Language
English
Proficient (C2)
C2
French
Advanced (C1)
C1
Timeline
Global Product Manager
apoQlar
10.2023 - Current
Product Specialist
apoQlar
05.2022 - 10.2023
Senior Design Leader
Arthrex
01.2021 - 12.2021
Master of Business - Customer Experience & Innovation
EAE Business School
Bachelor of Science - Biomedical Engineering
Florida International University
Bachelor of Science - Biomedical Engineering
University of Florida
French Language and Culture -
Université Catholique de Lyon
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