Paula Pérez Ortiz
Madrid
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that them need.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Jose Luís Joyerías.
04.2023 - 07.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Senior Sales Assistant
Phillipp Plein
09.2021 - 06.2022
- Provided customers with detailed information about products while learning about personal needs, budget and desires of each person.
- Set up delivery and repair appointments based on availability and individual schedules.
- Accepted and processed cash, check and card payments.
- Put together sales contracts, completed documentation and issued receipts.
Sales Associate
Thomas Sabo
05.2016 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Administrative Assistant
Gas Natural Fenosa.
10.2015 - 03.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Education
Bachelor of Science -
Francisco Umbral
MadridNo Degree - Business Administration And Management
U.N.E.D
Madrid11.2023
Skills
- Client Correspondence
- Personalized Support
- Pharmaceutical Sales and Services
- Staff Assignments
- Customer Buying Habits
- Social Media Platforms
- Cash Handling
- Active Learning
- Hygiene Standards
- Customer Needs Assessment
Languages
English
Intermediate (B1)
Timeline
Sales Assistant
Jose Luís Joyerías.
04.2023 - 07.2023
Senior Sales Assistant
Phillipp Plein
09.2021 - 06.2022
Sales Associate
Thomas Sabo
05.2016 - 04.2020
Administrative Assistant
Gas Natural Fenosa.
10.2015 - 03.2016
Bachelor of Science -
Francisco Umbral
No Degree - Business Administration And Management
U.N.E.D
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