Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paula Ezquerro

Amsterdam

Summary

Professional employee data and project manager offering 4 years of experience managing process and system improvements. Successful in identifying problems to develop targeted solutions and implement employee training using lean principles. Focused on developing value stream mapping to improve workflows. Expert in identifying risks and developing solutions that reduce chances of potential issues.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HTR Continuous Improvement& Project Assoc. Manager

Kraft Heinz
02.2023 - Current
  • Manage 3rd party teams/providers to deliver seamless Human Capital Services, ensuring compliance with internal policies, legal regulations and execution playbooks
  • Develops, manages, and coaches all members of the Hire to Retire team (3rd party team) to ensure they have the appropriate skills, knowledge and training to better serve our HR business partners and employees
  • Monitor the quality of work across applicable processes and drive corrective actions
  • Work closely alongside our HR business partners and HR Directors to facilitate the resolution of key HTR issues in the delivery of our services and ensure long term resolution
  • Feed into and execute against the continual improvement agenda to implement best practice and standardization, both in the business and with our partners
  • Champion the “GBS” brand in the business by acting as a subject matter expert, offering domain and IT expertise for HR processes and systems, alongside advocating the use of shared services as appropriate

HTR Analyst, GBS International

Kraft Heinz
04.2021 - 03.2023
  • Feed into the transformation agenda by exercising disruptive thought to challenge the status quo
  • Provide an unapologetically customer centric viewpoint on how we should operate, and consider how we can improve the experiences of our employees and our HR business stakeholders
  • Challenge our existing capabilities: Digitally, robotic process automation, data delivery etc to further drive long term sustainable efficiencies
  • Execute actions to close gaps in our efficiency and service versus benchmark data
  • Utilise PDCA methodology to approach the opportunities, coming up with clear action plans to address the root causes identified and unlock value
  • Partner with the business to present meaningful solutions for key business issues in the International Zone

Junior Commercial Project Manager

Kraft Heinz
01.2020 - 04.2021
  • Coordinated project activities with vendors and suppliers and maintained relationships.
  • Managed resource estimates, project timeline, project milestones, task dependencies and critical path.
  • Created quality management plan, developed and maintained project documentation and oversaw project design.
  • Determined risks and created risk-mitigation strategies.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Developed and implemented project plans and budgets to ensure successful execution.

Education

Bachelor of Arts - International Business And Management

University of Strathclyde
Glasgow
05.2019

Skills

  • Team Management Experience
  • Stakeholder Management
  • Relationship Building
  • Cross cultural Communication
  • Language proficiency: English, German Spanish

Certification

Prince 2 Project Management

GBS - The Hackett Institute

Timeline

HTR Continuous Improvement& Project Assoc. Manager

Kraft Heinz
02.2023 - Current

HTR Analyst, GBS International

Kraft Heinz
04.2021 - 03.2023

Junior Commercial Project Manager

Kraft Heinz
01.2020 - 04.2021

Bachelor of Arts - International Business And Management

University of Strathclyde

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Paula Ezquerro