Paula Alvarez-Ossorio

• Definition and execution of the Legal and Compliance Department's strategy in alignment with local and Group objectives.
• Identification and management of the company’s legal risks at the national level, and contribution to the international reporting of legal and operational risks of the Group.
• Analysis, definition, implementation, and monitoring of regulation applicable to the company in general and sector-specific regulations side (e.g., GDPR, consumer law), including the development and rollout of local and Group policies.
• Management of pre-litigation and litigation claims from clients, proceedings of inspections and/or sanctions from public authorities, and responses to GDPR rights requests.
• Management of national and international contracts with suppliers and partners.
• Legal support to other business areas (Customer Service, Operations, IT, Risk, Marketing, etc.), particularly in the development of new products and the implementation of new technological tools within the company.
• Support to the Board of Directors and attendance at shareholders' meetings and board sessions.
• Communications with regulators and public authorities.
• Participation in national and international regulatory committees (e.g., Compliance and Risk Committees).
• Preparation and delivery of training sessions on data protection, criminal compliance, codes of conduct, etc.
• Involvement and leadership in national and international corporate M&A transactions, leading legal due diligence processes and coordinating external legal and regulatory advisors throughout the transactions.

Skills acquired and/or enhanced: organization and planning, leadership of national legal teams and coordination with international legal teams, recruitment and training, collaboration with cross-functional teams, and management of high-risk and conflict situations.

• Definition and execution of the Legal and Compliance Department’s strategy, aligned with local and Group objectives.
• Identification and management of the company’s legal risks at the national level, including participation in the international reporting of legal and operational risks of the Group.
• Analysis, definition, implementation, and monitoring of regulation applicable to the company in general and sector-specific regulations side (e.g., GDPR, consumer law), including the development and rollout of local and Group policies.
• Management of pre-litigation and litigation claims from clients, sanctioning procedures initiated by public authorities, and responses to the exercise of data protection rights under GDPR.
• Management of national and international supplier contracts.
• Legal support to other business areas (Customer Service, Operations, IT, Risk, Marketing, etc.) in the development of new products and the implementation of new technological tools within the company.
• Support to the company’s Board of Directors and management of corporate secretarial records.
• Active participation in various regulatory bodies and committees (Anti-Money Laundering, Compliance, Risk, etc.).
• Contribution to the drafting of Codes of Conduct, Co-regulation Codes, and sectoral Codes of Practice, in collaboration with public authorities and industry associations.
• Participation in sector association assemblies and in initiatives related to regulatory proposals for the industry.
• Preparation and delivery of training sessions on data protection.

Skills acquired and/or enhanced: organization and planning, leadership of national legal teams and coordination with international legal teams, recruitment and training, collaboration with cross-functional, and management of risk and conflict situations.

• Definition and execution of the strategy for the Company, Litigation Department and Compliance Department.
• Advisory services in contentious and pre-contentious matters involving data protection, consumption, administrative, civil, commercial, and criminal litigation.
• Regulatory compliance advice to established companies and entrepreneurs.
• UNIVERSITY OF NAVARRE: Coach for the Master’s Program "Access to the Legal Profession": guiding students in the resolution of civil litigation cases.

Skills acquired and/or enhanced: entrepreneurship, strategic planning, organization, leadership, conflict resolution, client acquisition, people management and development, flexibility, and communication.

• Definition and execution of the strategy for the Litigation and Compliance Department.
• National Compliance Manager: providing advice on legal risk prevention and implementation of regulations within companies, including the analysis, definition, and implementation of compliance programs in criminal law, data protection, etc.
• Advisory services in contentious and pre-contentious matters involving commercial, civil, and criminal litigation.
• Insolvency administrator and insolvency advice to creditors and debtors.

Skills acquired and/or enhanced: leadership and management of legal and cross-functional teams, recruitment and training, planning, organization, coordination, conflict resolution, and assertiveness.

• Advisory services in contentious and pre-contentious matters involving commercial and civil litigation.
• Insolvency advice to creditors and debtors.

Skills acquired and/or enhanced: teamwork, management, people development, negotiation, and client relations.

• Contentious and pre-contentious advice in litigation and arbitration proceedings in commercial, civil, and bankruptcy matters.
• BBVA. Legal Services of Spain and Portugal Services Lawyer: Secondment in the Corporate Department (9/2009 - 12/2010): advising on litigation related to provisional and final foreclouser, bankruptcy proceedings, financial claims. Management of debt restructuring negotiations and operations.

Skills acquired and/or enhanced: Management of more than 120 simultaneous cases, adaptation to change, organization, flexibility and customer relations.

• Contentious and pre-contentious advice in litigation and arbitration proceedings in commercial, civil, and criminal law.
• Paralegal Tutor.
• DUNDAS & WILSON. Secondment in the Litigation Department in London (8/2007): Practical training in the Anglo-Saxon procedural system, including attendance at court hearings with English lawyers.

Skills acquired and/or enhanced: multicultural teamwork, adaptation to change, personal development, communication and proactive.