Patrycja Glogosz
Muscat
Summary
Customer-focused professional with successful 14-year career in Sales Department and Real Estate sector.
Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Investment Property Specialist
Riva Finance
09.2020 - 06.2023
- Management of operational and administrative activities
- Management of documentation circulation and archiving
- Searching for real estate and analyzing its investment potential
- Ongoing preparation of specific databases and commercial offers
- Creating reports and protocols
- Coordinating work related to the preparation of documentation regarding investment land intended for purchase or sale
- Supervision over the course of the planned transaction (analysis of the completeness of audit documentation)
- Coordinating and supervising the preparation of notarial deeds and preliminary contracts created by lawyers
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
Investment Property Advisor
Riva Finance
07.2017 - 09.2020
- Managed contracts, negotiations, and all aspects of sales to finalize purchases.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Real estate potential analysis
- Preparing databases required for ongoing activities related to the real estate transaction
- Supervision over the course of planned real estate transaction by analyzing the completeness of audit documentation
- Coordination and supervision of the preparation of notarial deeds and preliminary contracts prepared by lawyers
Commercial Property Advaisor
Maxon
02.2017 - 07.2017
- Comprehensive service for business clients looking for office space
- Assistance in preparing lease agreements
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Reviewed market research data and changed sales plans accordingly.
Sales Manager /Promotional Brand Ambassador
L'oreal Lux
05.2013 - 02.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Implemented systems and procedures to increase sales and achieve monthly sales plans
Managing Co-Owner
Perfum-Eden
03.2011 - 12.2014
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Resolved customer service issues with timely and professional resolutions.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Sales Consultant /Brand Ambassador
L'oreal Lux
06.2009 - 05.2013
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Created detailed sales presentations to communicate product features and market data.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Organization of local events aimed at promoting the brand
- Implementation of sales plans
- Preparing sales raports
Education
Bachelor of Science - Business Management
Lazarski University
Warsaw09.2023
No Degree - Interior Design
University of Ecology And Management
Warsaw06.2019
Bachelor of Science - Logistics Management
Lazarski University
Warsaw06.2010
Skills
- Contract Negotiation
- Grounds Maintenance
- Staff Management
- Maintenance Scheduling
- Tenant Relations
- Business Administration
- Administrative Support
- Apartment Maintenance
- Licensed Broker
Certification
- Modern Sales Techniques, GoWork - 2014
- Home Staging - Techniques of preparing property for purchase or lease, Edu Concept/ House Doctor - 2014
- Effective Sales Techniques - The power of persuasion, combined selling, cross-selling, negotiation techniques, Marschall - 2015
- Start in Property Market - practical course for property broker, Polish Federation of Property Market - 2016
- Licensed Property Broker, License number: 22631 - 2016
- Course for Property Manager - 2021
- Academy of Managers, Ernst&Young - 2022
Languages
English
Upper intermediate (B2)
German
Beginner (A1)
Spanish
Elementary (A2)
Timeline
Investment Property Specialist
Riva Finance
09.2020 - 06.2023
Investment Property Advisor
Riva Finance
07.2017 - 09.2020
Commercial Property Advaisor
Maxon
02.2017 - 07.2017
Sales Manager /Promotional Brand Ambassador
L'oreal Lux
05.2013 - 02.2017
Managing Co-Owner
Perfum-Eden
03.2011 - 12.2014
Sales Consultant /Brand Ambassador
L'oreal Lux
06.2009 - 05.2013
Bachelor of Science - Business Management
Lazarski University
No Degree - Interior Design
University of Ecology And Management
Bachelor of Science - Logistics Management
Lazarski University
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