Patrik Stenback
Valencia
Summary
Dynamic Business Development Manager with a proven track record at LanguageWire, excelling in lead generation and client relationship management. Expert in sales strategies and contract negotiation, I drive significant growth by nurturing client partnerships and optimizing pipeline development. Committed to enhancing customer satisfaction through tailored solutions and effective communication.
Overview
11
11
years of professional experience
Work History
Business Development Manager
LanguageWire
Valencia
10.2024 - Current
- Conducted outreach via calls and emails to attract potential clients.
- Qualified marketing-generated leads alongside outbound efforts to optimize sales funnel.
- Recorded detailed interactions in CRM, ensuring accurate tracking of client engagements.
- Cultivated strong relationships with clients, fostering long-term partnerships.
Customer Success Manager
LanguageWire
Valencia
12.2020 - 10.2024
- Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
- Established strong relationships with clients through regular communication and follow-up activities.
- Provided guidance on how customers can maximize the value they receive from products and services.
- Developed custom solutions for customers based on their individual business objectives.
- Developed plans and strategies to grow business and achieve company portfolio goals.
Senior Client Advisor
LanguageWire
Valencia
07.2019 - 12.2020
- Developed strong relationships with clients by providing personalized services.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Analyzed client portfolios to identify areas of improvement or potential risks.
- Managed client accounts with accuracy and efficiency while meeting established deadlines.
Senior Project Manager
Xplanation (LanguageWire)
Valencia
02.2016 - 07.2019
- Managed the budget allocated for each localization project, ensuring compliance with financial targets.
- Reviewed and coordinated the localization project requirements with clients.
- Collaborated closely with internal teams such as marketing, product management, engineering. in order to ensure successful completion of localization projects.
- Defined scopes, managed resources, and oversaw schedules in line with stakeholder and project owner specifications.
Project Manager
IBM
Madrid
03.2014 - 09.2015
- Cooperated with in-country project managers to oversee complex accounts within Global Business Services.
- Monitored operations across numerous ongoing contracts in Project Based Services line of business.
- Tracked milestone progress and managed documentation to ensure compliance with key control points.
- Drove initiatives to enhance efficiency, optimize project cycle time, and reduce disputes.
Education
Bachelor of Science - Hotel And Restaurant Management, Sommelier
Umeå University
Umeå, Sweden06-2011
Vocational Degree in Foodservice: Restaurant Chef - Hotel, Resort And Restaurant Management
Svenska Yrkesinstitutet (SYI) - Yrkesakademin
Vasa, Finland06-2006
Skills
- Sales strategies
- Lead generation
- Client relationship management
- CRM software
- Market analysis
- Contract negotiation
- Networking skills
- Prospecting
- Proposal writing
- Cold calling
- Business development and planning
- Pipeline development
- Presentation skills
Languages
Swedish
Native
Native
English
Proficient (C2)
C2
Spanish
Advanced (C1)
C1
Norwegian
Advanced (C1)
C1
Timeline
Business Development Manager
LanguageWire
10.2024 - Current
Customer Success Manager
LanguageWire
12.2020 - 10.2024
Senior Client Advisor
LanguageWire
07.2019 - 12.2020
Senior Project Manager
Xplanation (LanguageWire)
02.2016 - 07.2019
Project Manager
IBM
03.2014 - 09.2015
Bachelor of Science - Hotel And Restaurant Management, Sommelier
Umeå University
Vocational Degree in Foodservice: Restaurant Chef - Hotel, Resort And Restaurant Management
Svenska Yrkesinstitutet (SYI) - Yrkesakademin
Similar Profiles
Anita DavenportAnita Davenport
Group Quality Manager at LanguageWireGroup Quality Manager at LanguageWire
Iman Damoun BaranIman Damoun Baran
Customer Success Manager, Account Manager at LanguageWireCustomer Success Manager, Account Manager at LanguageWire
Frederik Ritz KrarupFrederik Ritz Krarup
Customer Success Manager, Customer Lead at LanguageWireCustomer Success Manager, Customer Lead at LanguageWire
Mellissa La Fond BaptisteMellissa La Fond Baptiste
Manager at D'Women's Beauty PalaceManager at D'Women's Beauty Palace
Lea ManuelLea Manuel
After School Activity Leader at ElevoAfter School Activity Leader at Elevo