Patricia De La Guardia Brito
Las Palmas
Summary
Proven Cabin Crew member with a track record of enhancing passenger satisfaction at Ryanair through exceptional communication skills and adept handling of confidential information. Demonstrated ability to exceed performance goals, mastering cabin technologies, and showcasing remarkable adaptability. Excelled in stress management, contributing significantly to safety and service excellence.
Overview
11
11
years of professional experience
Work History
Cabin Crew
Ryanair
06.2021 - Current
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Supported smooth meal service operations by accurately taking orders from passengers, serving meals efficiently while accommodating dietary restrictions or allergies upon request.
- Played a key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on emergency procedures.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Cabin Crew
Binter
12.2015 - 03.2021
Supermarket Cashier and Replenisher
Hiperdino
04.2013 - 12.2015
- Increased sales by suggesting additional products or services based on customer needs and preferences.
- Contributed to store''s overall success by consistently meeting or exceeding performance goals set by management.
Education
Cabin Crew Course,
Air Hostess
Las Palmas De Gran Canaria, Spain08.2015
Bachelor of Science - Science Education
San Ignacio De Loyola
Las Palmas De Gran Canaria, Spain09.2012
Skills
- Communication skills and ease of establishing positive interactions with cabin crew
- Good stress management skills Treatment of confidential information
- Cabin Technologies
- Efficient in maintaining good communication with passengers
- Very high learning and adaptation capacity
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Italian
Intermediate (B1)
Portuguese
Intermediate (B1)
Timeline
Cabin Crew
Ryanair
06.2021 - Current
Cabin Crew
Binter
12.2015 - 03.2021
Supermarket Cashier and Replenisher
Hiperdino
04.2013 - 12.2015
Cabin Crew Course,
Air Hostess
Bachelor of Science - Science Education
San Ignacio De Loyola
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