Patricia Rendon
Technical Project Manager
Madrid,Spain
Summary
Dynamic Sr. Technical Project Manager with a proven track record at Disney Cruise Lines, excelling in Agile project management and cross-functional coordination. Spearheaded initiatives that significantly reduced project timelines and enhanced revenue, showcasing strong adaptability and leadership skills. Committed to delivering high-quality results while effectively managing risks and resources.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr. Technical Project Manager
Disney Cruise Lines
Orlando, USA
12.2023 - Current
- Lead the planning, execution, and delivery of complex projects related to ecommerce and web applications.
- Manage project budgets, schedules, and resources effectively.
- Implement and manage Agile and Scrum methodologies for project delivery, facilitating daily stand-ups, sprint planning, and retrospectives.
- Ensure teams are aligned with Agile principles.
- Collaborate with cross-functional teams, including developers, designers, quality assurance, and business stakeholders, to ensure project success and timely delivery.
- Work closely with business units to gather project requirements and translate them into actionable project plans.
- Allocate and manage resources, including internal and external teams, to ensure project objectives are met within scope, schedule, and budget.
- Identify, assess, and manage project risks and issues.
- Develop and execute mitigation plans to ensure project success.
- Maintain project documentation, including project plans, status reports, and other relevant documentation.
- Ensure alignment with company and industry best practices.
- Utilize project management tools such as Jira and SmartSheet to track project progress, manage tasks, and report on project status.
- Ensure that all projects meet quality standards, are thoroughly tested, and meet or exceed customer expectations.
- Provide regular project status updates to stakeholders, including executives and other team members, to ensure transparency and alignment with project goals.
Sr. Technical Program Manager
StackPath
Dallas, USA
10.2021 - 12.2023
- Led a 9-month Tier Support implementation to provide company-wide customers with an optional subscription plan that offered high-level support tailored to individual needs, resulting in a monthly revenue increase of $60K.
- Achieved an 80% reduction in project implementation time from June 2022 to 2023, completing 5 projects in under 1 month each (compared to the average 9-month project timeline), leading to monthly resource savings of $35K.
- Collaborated with up to 4 Scrum engineering teams to design solution-based systems for the business development team, considering key stakeholder and client expectations and timelines.
- Spearheaded multiple projects focused on transforming product pricing strategies, contributing to the company's highest quarterly revenues achieved to date (March 17th to May 1st 2023).
- Owned, produced, and developed the product roadmap strategy across 6 departments, aiming to increase enterprise-level customer headcount and achieve a revenue target of $100K MRR.
IT Business Analyst
AdventHealth
Altamonte Springs, USA
09.2019 - 08.2021
- Led the engineering team in developing a Covid-19 vaccine self-scheduling tool across three states, introducing an organized notification system to guide customers through the two-dose process.
- Coordinated and trained 35+ stakeholders in high-pressure scenarios, equipping them to swiftly address application errors, resulting in minimal missed doses and delays.
- Managed the search and schedule product for diverse platforms including mobile, authenticated, and unauthenticated experiences, facilitating patients in finding and scheduling appointments with ideal providers.
- Oversaw multi-market provider operations, enhancing data management, keyword search, and self-scheduling tools to cater to patients with specific requirements, ensuring they receive precise and valuable data.
- Participated in the implementation of 'Epic', an Electronic Medical Records software, granting comprehensive access for patients to view medical records and significantly boosting staff efficiency.
Programs Consultant
Hispanic Heritage Scholarship Fund of Metro Orlando
Orlando, USA
07.2017 - 10.2019
- Coordinated, planned, and managed two of the biggest annual events; Negotiated donations with venues and vendors that resulted savings of over $40,000.
- Gathered funds, promoted scholarships, and facilitated meetings to ensure that awardees received proper scholarship amounts (between $5,000 and $50,000) for the academic year.
- Reviewed and processed up to 500 applications during a 2-month period, helping STEM students gather all necessary information to complete their scholarship applications before deadlines hit.
IT Business Internship
AdventHealth
Altamonte Springs, USA
06.2019 - 09.2019
- Acted as an IT apprentice for the Project Coordinator, Technical Product Manager, and Scrum Master to gain enough hands-on experience to launch a new star rating feature in the AdventHealth app. (while attending MBA classes).
- Learned how to successfully lead multi-market operations, Scrum teams, and data management programs in under 3 months.
International Admissions Representative
Full Sail University
Winter Park, USA
08.2015 - 07.2018
- Increased international student initiation by 17%; Traveled to Colombia, Ecuador, Peru, and Spain to promote the University and build partnerships with high schools, consulting agencies, and foreign exchange programs.
- Represented the international department for Higher ed across the U.S., becoming the top admissions officer.
- Trained new hires on all programs and processes to consistently achieve a student acceptance rate of 80%.
IT Specialist
Enterprise Smart Solutions
Altamonte Springs, USA
02.2014 - 01.2015
- Performed system troubleshooting of desktop and mobile devices to repair any damaged equipment.
- Maintained employee equipment stayed up to industry standard; repaired or replaced damaged equipment.
- Trained new and existing employees on new technical procedures in person, over the phone, and/or via email.
Education
Bachelor of Arts - Psychology
Rollins College
Winter Park, Florida07-2014
Bachelor of Arts - Organizational Communication
Rollins College
Winter Park, Florida07-2014
Skills
- Agile project management
- Technical leadership
- Scope and change management
- Cross-functional coordination
- Vendor relationship management
- Adaptability and organizational skills
- Executive reporting and data migration
- Release planning and budget management
- Risk assessment and resource allocation
- Process improvement and team leadership
- Time management
Certification
- Certified Scrum Product Owner (CSPO) - 2020
- SAFe Certified - 2022
Languages
- English
- Spanish
- French
Technical Experience
- Agile (Scrum) Management
- Confluence
- Jira
- AHA!
- Configuration, Integration/Implementation
- Miro
- Figma
- Change Management
- Executive Reporting
- Data Maintenance/Migration
- Release Planning
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Professional
Timeline
Sr. Technical Project Manager
Disney Cruise Lines
12.2023 - Current
Sr. Technical Program Manager
StackPath
10.2021 - 12.2023
IT Business Analyst
AdventHealth
09.2019 - 08.2021
IT Business Internship
AdventHealth
06.2019 - 09.2019
Programs Consultant
Hispanic Heritage Scholarship Fund of Metro Orlando
07.2017 - 10.2019
International Admissions Representative
Full Sail University
08.2015 - 07.2018
IT Specialist
Enterprise Smart Solutions
02.2014 - 01.2015
Bachelor of Arts - Psychology
Rollins College
Bachelor of Arts - Organizational Communication
Rollins College
Similar Profiles
Lubens LouisLubens Louis
Safety & Security at Disney Cruise LinesSafety & Security at Disney Cruise Lines
Nicholas RobertsNicholas Roberts
Warehouse Inventory at Disney Cruise LinesWarehouse Inventory at Disney Cruise Lines
LESLIE LOPEZ JRLESLIE LOPEZ JR
Human Resources Manager at Disney Cruise LinesHuman Resources Manager at Disney Cruise Lines
Carmen HerreroCarmen Herrero
Senior Talent Acquisition Recruiter EMEA at GE VernovaSenior Talent Acquisition Recruiter EMEA at GE Vernova
Luis Eduardo Cubillos del ToroLuis Eduardo Cubillos del Toro
Otolaryngologist at Quironsalud GroupOtolaryngologist at Quironsalud Group