Summary
Overview
Work History
Education
Skills
TRAINING
Timeline
FUNCTIONS PERFORMED CURRENTLY
Generic
Patricia Martín Martín

Patricia Martín Martín

Madrid,

Summary

Expert manager in sales, product development, and relationship management with over 20 years of experience

Overview

22
22
years of professional experience

Work History

Global Bank Sales_Network Management & Product

BBVA , S.A.
02.2024 - Current

Bank Sales _International Financial Institutions

BBVA, S.A.
08.2021 - 01.2024

Global Securities Services – Product Development

BBVA, S.A.
01.2021 - 07.2021

Global Securities Services - Relationship Manager

BBVA, S.A.
01.2008 - 01.2021

Retail Sales Manager

BBVA, S.A.
07.2004 - 01.2008

Operations Manager

BBVA, S.A.
02.2004 - 07.2004

Financial Sales Advisor

Banco Cetelem
10.2003 - 12.2003

Education

EIA (European Investment Assistant) -

EFPA
Madrid
03.2019

Bachelor's Degree - ADE

Business Administration & Management
Badajoz
01.2005

Bachelor's Degree -

Degree in Business Studies
Cáceres
01.2002

Skills

  • Empathy, empowerment, and proactivity
  • Verbal communication
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

TRAINING

Ongoing internal training
English
French

Timeline

Global Bank Sales_Network Management & Product

BBVA , S.A.
02.2024 - Current

Bank Sales _International Financial Institutions

BBVA, S.A.
08.2021 - 01.2024

Global Securities Services – Product Development

BBVA, S.A.
01.2021 - 07.2021

Global Securities Services - Relationship Manager

BBVA, S.A.
01.2008 - 01.2021

Retail Sales Manager

BBVA, S.A.
07.2004 - 01.2008

Operations Manager

BBVA, S.A.
02.2004 - 07.2004

Financial Sales Advisor

Banco Cetelem
10.2003 - 12.2003

EIA (European Investment Assistant) -

EFPA

Bachelor's Degree - ADE

Business Administration & Management

Bachelor's Degree -

Degree in Business Studies

FUNCTIONS PERFORMED CURRENTLY

Product design and development
Identifying needs: Researching the market to understand customer needs and designing products that meet them.
Product creation: Developing and launching new financial products such as checking accounts, savings accounts, mortgages, loans, credit cards, and investment products.
Operations management: Coordinating operational activities for the proper execution and delivery of financial services.


Data analysis and management
Data analysis: Collect and analyze data on the product and user behavior to identify opportunities for improvement.
Testing: Conduct A/B testing and other experiments to evaluate the impact of proposed changes to products.
Monitoring and control: Monitor the evolution of products in the market and track associated financial transactions.


Operations and compliance
Regulatory compliance: Ensure that all products and their sales processes comply with legal regulations and bank policies.
Operational coordination: Oversee daily operations associated with each product to ensure efficient functioning.
Administrative management: Maintain records and manage documentation and contracts related to products.

Patricia Martín Martín