Pablo Garcia Retamar
System Administrator
Madrid,Madrid
Summary
Employee with a strong drive to take on new tasks. excellent interpersonal skills, flexibility, and a strong work ethic. Capable of working well unattended and swiftly picking up new abilities. Dedicated worker with skills in time management, multitasking, and customer service. Committed to delivering each and every client a satisfying and unforgettable experience. Dedicated job seeker with a track record of satisfying company requirements through consistent and coordinated methods, capable of operating under pressure and adjusting to novel circumstances and obstacles in the best interests of enhancing organizational brand.
Overview
2
2
years of professional experience
Work History
Office 365 Administrator
Inetum
Madrid
11.2022 - Current
- Monitored network performance to determine adjustments needed.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Increased system security and performance with proactive changes.
- Conferred with network users about solutions to existing system problems.
- Promoted continuous improvement for IT governance processes.
- Performed data backups and disaster recovery operations.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
- Implemented and provided technical support for voice services and equipment.
- Maintained positive working relationship with fellow staff and management.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
- Performed data backups and disaster recovery operations.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
- Consulted users to determine areas in need of improvement.
Junior Operations Executive
GFK
Madrid
04.2022 - 09.2022
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
Education
Associate of Applied Science - App Developer
CEV. Escuela Superior De Comunicación, Imagen Y So
Madrid Spain06.2022
Skills
- User Support
- Verbal and Written Communication
- Software Management
- Application Configuration
- Controls Recordkeeping
- Technical Troubleshooting
- Team Collaboration
- Problem-Solving
- Performance Monitoring and Optimization
- Problem Solving
- Data Backup
- Remote Conferencing Support
- Self Motivation
- Quick Learner
- Virtual Machine Operation
Languages
Spanish
First Language
English
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
True education is a kind of never ending story — a matter of continual beginnings, of habitual fresh starts, of persistent newness.
J.R.R Tolkien
Timeline
Office 365 Administrator
Inetum
11.2022 - Current
Junior Operations Executive
GFK
04.2022 - 09.2022
Associate of Applied Science - App Developer
CEV. Escuela Superior De Comunicación, Imagen Y So
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