Osasu Freedom Inneh
Barcelona
Summary
Driven by a passion for enhancing client relationships and boosting sales, I excel in lead generation and CRM management, honing my skills at a leading firm. My knack for problem-solving and team leadership has consistently improved outbound sales by over 30%, showcasing my ability to merge technical prowess with interpersonal excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Roadsurfer Station
01.2023 - Current
- Provide first-level customer support, managing damage claims, breakdowns, and complaints
- Expertise in booking management, team coordination, and client relations, ensuring customer satisfaction
- Specialization in product knowledge, including van models and mechanics
GHI Formworks
01.2019 - 01.2021
- Versatile contractor role including construction sales, technical design (AutoCAD, Avontus), and marketing
- Adaptability during remote and hybrid working conditions
Vodka Bar Club
01.2014 - 01.2018
- Tripled profit margins within the second year and led a team of 40 staff
- Successfully opened a new bar and founded a promotional company, achieving notable business growth
- Developed hiring structures that benefited local university students and community members
TomTom Telematic & CPM International
01.2011 - 01.2014
- Experienced in telesales, B2B and B2C marketing, and customer service for international companies
- Consistently met sales objectives and nurtured client relationships across Europe
Education
Bachelor’s Degree - Business Management
University of Winchester
Winchester (UK)01-2004
Skills
- Client Relationship Building
- Problem Solving and Resolution
- Team Coordination and Leadership
- Relationship development
- Outbound sales management
- CRM management
Languages
English, Native / Spanish, Intermediate / Italian, Conversational / Portuguese, Conversational
Certification
Project Management / SIA Security
Additional Information
Dance teaching experience, showcasing creativity and community engagement.
Timeline
Roadsurfer Station
01.2023 - Current
GHI Formworks
01.2019 - 01.2021
Vodka Bar Club
01.2014 - 01.2018
TomTom Telematic & CPM International
01.2011 - 01.2014
Bachelor’s Degree - Business Management
University of Winchester
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