Omar Zekri Carda
Gold Coast
Summary
Proven Restaurant Waiter with a track record of enhancing customer satisfaction and streamlining operations. Skilled in order taking and relationship management, adept at fostering positive guest experiences and maintaining high service quality. Demonstrated ability to improve walk-in business through exceptional service and professionalism. Motivated restaurant waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Strong focus on teamwork with high adaptability in any tasks and effective communication.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
"Montblanc Restaurant"
05.2021 - 08.2024
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Runner
Ivy Asia
03.2020 - 04.2020
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
Restaurant Waiter
Foster Hollywood
04.2019 - 02.2020
- Maintained clean and organized dining areas for optimal guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Communicated with kitchen staff to enable accurate food preparation.
Restaurant Waiter
"La Paz Restaurant"
07.2017 - 07.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Administrative Act. in Relation To The Customer - Business Administration
FEMXA
Valencia, SpainHigh School Diploma -
Pureza De María-Grao
Valencia, Spain06.2013
Skills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Relationship Management
- Accurate money handling
- Positive and professional
- Reliable and Responsible
Languages
Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Restaurant Waiter
"Montblanc Restaurant"
05.2021 - 08.2024
Runner
Ivy Asia
03.2020 - 04.2020
Restaurant Waiter
Foster Hollywood
04.2019 - 02.2020
Restaurant Waiter
"La Paz Restaurant"
07.2017 - 07.2018
Administrative Act. in Relation To The Customer - Business Administration
FEMXA
High School Diploma -
Pureza De María-Grao
Similar Profiles
Connor BownessConnor Bowness
Manager - Digital & Design at Football QueenslandManager - Digital & Design at Football Queensland
Andrew FellAndrew Fell
Commercial Services Manager at CC Group LtdCommercial Services Manager at CC Group Ltd
Kye McleanKye Mclean
Tyre Fitter at Buds TyresTyre Fitter at Buds Tyres