I dedicated the last 25 years in the aviation industry working for various national carriers where I built a strong knowledge and qualifications. Always professional and very experienced I am committed to progress in my career.
Overview
25
25
years of professional experience
Work History
Cabin crew member
British Airways
London, Great London
10.2005 - Current
Responsable for the safety and security of our customers by following and applying our standard operational procedures.
Deliver excellent customer service and represent our strong brand worldwide.
Contribute to British Airways to be part of a better world to make sure our company remains sustainable.
International flight attendant
Japan Airlines
London , Greater London
10.2003 - 10.2005
Trained to represent the Japanese national carrier between Europe and Japan using my multinational language skills.
Built efficient communication between Tokyo and London to improve and increase customer satisfaction.
Achieved grades B and C of Japanese language for Overseas-based Cabin attendants.
Cabin crew
Emirates Airlines
Dubai
06.2002 - 09.2003
Worked in such a diverse and multicultural environment allowed me to enhance my knowledge of cultural awareness.
Attended the state of the art Emirates training college where I learned how to react quickly with emergencies and make a better flight experience for passengers.
Cabin attendant
Sabena
Brussels
08.1999 - 11.2001
First contact with the aviation world where I accomplished the Belgian aviation school .
Qualified on short and long haul aircrafts, I experienced conflicts handling situations and various emergencies and resolved them thanks to a great team work using our crew ressource management training
Education
GCSEs ( Belgian equivalent) - Math, Chemistry, Physics, Biology, English, Spanish, French
ATHENEE ROYAL WOLUWE -SAINT- LAMBERT
Brussels
09/1995 - 06/1998
General Market Oriented Training - Aviation
BELGIAN AVIATION SCHOOL
Brussels
06/1999 - 11/1999
Level B2 - Spanish
ESCUELA OFICIAL DE IDIOMAS
Alicante
09/2011 - 06/2015
Skills
Strong communication skills
Excellent team spirit
Adapt easily to different working environment
Enjoy studying and always keep learning
Situational awareness
Good listener and decision maker
Languages
English
Fluent
French
Native
Spanish
Fluent
Dutch
Intermediate
Japanese
Elementary
Timeline
Cabin crew member
British Airways
10.2005 - Current
International flight attendant
Japan Airlines
10.2003 - 10.2005
Cabin crew
Emirates Airlines
06.2002 - 09.2003
Cabin attendant
Sabena
08.1999 - 11.2001
GCSEs ( Belgian equivalent) - Math, Chemistry, Physics, Biology, English, Spanish, French
ATHENEE ROYAL WOLUWE -SAINT- LAMBERT
09/1995 - 06/1998
General Market Oriented Training - Aviation
BELGIAN AVIATION SCHOOL
06/1999 - 11/1999
Level B2 - Spanish
ESCUELA OFICIAL DE IDIOMAS
09/2011 - 06/2015
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