Summary
Overview
Work History
Education
Skills
Languages
Timeline
Custom
SalesAssociate

Olivia Cordero

Kansas City

Summary

Reliable and upbeat Sales Associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Associate

Smoothie King
05.2023 - 07.2023
  • Maintained relationships with customers to maximize sales opportunities.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions
  • Received monthly bonus, rewarded because with every 100 smoothies sold, 60% of those had add ons thanks to mentioning of it by worker.
  • Volunteered or extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Worked varied hours to meet seasonal and business needs

Associate

Andy's Frozen Custard
03.2021 - 07.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to maintain fast customer service, pitching in to assist others with job duties.
  • Provided product price information to customers.
  • Maintained relationships with customers to maximize sales opportunities.

Seamstress

Alterations & Custom Sewing
01.2023 - 05.2023
  • Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Inspected finished garments to address flaws and verify adherence to quality standards.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Demonstrated proper textile handling and care related to cleaning, pressing and steaming.

Dance Instructor

Studio 10
09.2020 - 06.2021
  • Planned routines for recitals and performances.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.

Education

High School Diploma -

Liberty High School
Liberty MO, USA
05.2023

Skills

  • Customer Service Orientation
  • Conversant in Spanish
  • Service Assistance
  • Guest Satisfaction
  • Product and Service Sales
  • Cash Register Systems
  • Sales Techniques
  • Customer Interaction
  • Product Merchandising
  • Attention to Detail
  • Time Management

Languages

English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)

Timeline

Associate

Smoothie King
05.2023 - 07.2023

Seamstress

Alterations & Custom Sewing
01.2023 - 05.2023

Associate

Andy's Frozen Custard
03.2021 - 07.2023

Dance Instructor

Studio 10
09.2020 - 06.2021

High School Diploma -

Liberty High School

Custom

Self-taught seamstress, specializing in formal dresses. Received training in alterations and resizing garments. 


Olivia Cordero