Summary
Overview
Work History
Education
Skills
Languages
Positions
Timeline
Generic

OLIVIA CONNER

Barcelona

Summary

Dynamic professional with a proven track record in account management and customer service seeking a new role. Proficient in managing existing employer relationships and adept at developing new company connections through strategic outreach, company visits, and lead generation efforts. Known for delivering exceptional customer service and maintaining effective communication with companies and students on a global scale.

Overview

4
4
years of professional experience

Work History

Program Manager

Absolute Internship
08.2022 - Current
  • Matching young talent with international career opportunities worldwide
  • Assisting students with CV and interview preparation and guiding them successfully through their internship experience
  • Managing existing employer relationships
  • Developing new company relationships through outreach, company visits and lead generation
  • Providing quality customer service and communication with companies and students worldwide
  • Business and International Program Development

Head of Studies

Whats Up! English Academy
01.2022 - Current
  • Teaching upper level classes and substituting or finding substitutions when a teacher is out
  • Hiring, managing, training, and supervising the didactic team and ensuring the professional growth of teaching staff
  • Quality control through ongoing training, weekly staff meetings with the didactic team, class observations, and staff appraisals.

Online ESL Teacher

GoGoKid
12.2019 - 12.2021
  • Responsible for leading English lessons with students in 1-1 sessions- 4000 classes taught
  • Creating and organizing lesson plans, props, rewards systems, and related realia to lessons materials.

Education

Bachelors of Arts in Communicative Disorders -

San Francisco State University
05.2018

Skills

  • Interpersonal Skills
  • Customer Service
  • Business Development
  • Relationship Building

Languages

English
Spanish
Catalan

Positions

SFSU Communicative Disorders Clinics, Clinic Aid, (Summer Adult Neurogenics Clinic, Fall Family Center Autism Clinic) 

  • Working with graduate students and professors to set up successful sessions, Observing, aiding, and learning about therapy

Timeline

Program Manager

Absolute Internship
08.2022 - Current

Head of Studies

Whats Up! English Academy
01.2022 - Current

Online ESL Teacher

GoGoKid
12.2019 - 12.2021

Bachelors of Arts in Communicative Disorders -

San Francisco State University

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OLIVIA CONNER