OLGA NICOLE PALMER

- Pre-sales and bid management: Efficient coordination of proposals and opportunity tracking.
- Archiving of completed contracts: Maintaining organized and accessible contractual documentation.
-Travel and expense management: Detailed planning and optimization of travel itineraries and budgets.
- Expense settlement and control: Meticulous oversight of financial reports and budget control.
- Various translations: Precise adaptation of documents and correspondence for different audiences.

-Pronunciation and grammar improvement.
-Preparation for Cambridge certifications.
-Regular vocabulary and spelling assessments.
-Improvement in written and oral skills.
-Teaching students aged 3 to 18 years.
-Fun and extremely motivating, interactive classes.

• Oversaw compliance with industry regulations and internal policies.
• Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
• Conducted regular meetings with department heads to review progress on strategic initiatives.
• Coordinated schedules for Managing Director and senior leadership team.
• Scheduled and organized meetings, ensuring timely materials were available.
• Prepared reports and presentations for executive-level meetings.
• Assisted in planning corporate events and staff functions to enhance culture.
• Researched industry trends to support decision-making for strategic initiatives.
• Greeted visitors warmly upon arrival to the office.
• Coordinated domestic and international travel arrangements for the Managing Director.
• Screened incoming calls, emails and other correspondence from internal and external sources.
• Acted as liaison between the Managing Director and staff members, clients, vendors, visitors.
• Updated databases used by management team with current contact information.
• Created and maintained filing systems for all relevant documents in an organized fashion.
• Answered inquiries regarding policies, procedures, programs, services offered by employer.
• Screened telephone calls and inquiries and directed as appropriate.
• Made travel arrangements for employee trips and conferences.

- Efficient agenda management and appointment coordination.
- Detailed and accurate preparation of minutes, organisation and planning of special events.
- Rigorous expense control management.
- Complete coordination of travel, logistics, and accommodation.

- Effective management of daily reservations of meeting rooms and videoconferences for private and public events.
- Handling daily room and conference reservations.
- Coordination of public and private events by telephone.
- Oversight of effective account control.
- Detailed site research for evaluation.
- Customer service for personalized experiences.
- Process optimisation in property management.
- Continuous service improvement and efficient communication.