Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oleksii Holovanov

Vic

Summary

As a Product Owner, my primary objective is to guide the team towards achieving the product goal by providing clear direction and strategic guidance. I prioritize effective communication to ensure all team members understand their roles and responsibilities in contributing to our overarching objectives. Addressing blockers promptly is integral to maintaining momentum and ensuring efficient progress towards our goals. I am dedicated to identifying and resolving obstacles, whether they are technical challenges, resource constraints, or conflicts within the team. Additionally, I actively engage with stakeholders to gather feedback and ensure their satisfaction with the results of the team's work. By fostering transparency and collaboration, I aim to build strong relationships with stakeholders, ultimately driving the successful adoption and impact of our product in the market. Overall, my role as a Product Owner is to lead, facilitate problem-solving, and ensure alignment between the team's efforts and stakeholder expectations, thereby contributing to the overall success of the project.

Overview

5
5
years of professional experience

Work History

IT Product Owner

Namecheap
08.2022 - Current
  • Managed backlog prioritization and refinement, ensuring timely completion of high-priority tasks.
  • Establishing communication between multiple teams and making sure everybody is aligned on the current stream of work
  • Organization of the processes workflow in the team
  • Performed smooth reorganisation from a scrum to kanban. Every detail about the transition was negotiated and communicated with my team so that less resistance and obstacles were faced.
  • Working with requirements for the new and existing products (elicitation, analysis, verification, and documentation using UML)
  • Leading the projects where multiple teams were involved in addition to my team's products (30+ people in all teams)
  • Facilitation of the meetings (retros, demos, refinement activities)
  • Communication with vendors

Customer Support Specialist

Namecheap
07.2019 - 08.2022
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Collaborated with cross-functional teams to address customer concerns and improve overall service quality.

Education

M.D. - IT Project Management

National Technical University Kharkiv Polytechnic
Kharkiv, Ukraine
07.2016

Skills

  • Working with software requirements (gathering requirements, documentation using UML, validation by stakeholders)
  • Agile Methodologies: Scrum, Kanban
  • Jira, Confluence
  • Kibana/Opensearch
  • Stakeholder management (analysis of the stakeholders, documentation of them, planning and performing their engagement)
  • Facilitation of different kinds of meetings (retrospectives, demos, daily standups, adhoc meetings)
  • Management of the multiple teams in terms of the same stream work (making sure the deadlines are met, the blockers are solved, and the communication between teams is proactive and effective)

Timeline

IT Product Owner

Namecheap
08.2022 - Current

Customer Support Specialist

Namecheap
07.2019 - 08.2022

M.D. - IT Project Management

National Technical University Kharkiv Polytechnic
Oleksii Holovanov