NURCAN YILDIZ
Barcelona
Summary
A motivated professional with over 8 years of experience in the digital industry, transitioning from a client-facing
background into a sales-focused role within the tech sector. Skilled in building relationships, navigating ambiguity,
and communicating complex ideas clearly across diverse teams and cultures. Known for adaptability, curiosity, and a
problem-solving mindset. Now seeking a dynamic Sales position to leverage my client experience, digital
knowledge, and passion for technology to support business growth and customer success.
Overview
8
8
years of professional experience
Work History
Business Development Representative
Google
09.2023 - Current
- Responsible for prospects in the MENA market
- Analyze business needs related to IT infrastructure and cloud computing, including competitive analysis.
- Translate and map customer insights with Google Cloud solutions, identifying product gaps.
- Achieved 130% of the quarterly target with 100% Sales Acceptance rate
- Collaborated cross-functionally with Account Executives and Solutions Engineers to streamline sales processes and improve close rates.
Business Travel Consultant
TravelPerk
01.2023 - 08.2023
- Exceeded monthly product support KPIs, contributing key user feedback loops to the product team to inform feature improvements.
Retail Contact Center Sales Representative
Teleperformance
08.2020 - 04.2022
- Managed the complete sales cycle from inquiry to close, achieving KPIs while gaining deep customer insights that shaped product positioning and value proposition.
Senior Technical Support Representative
Teleperformance
10.2017 - 07.2020
- Collaborated cross-functionally with Engineering and QA teams to identify and report product bugs, contributing to product quality improvements
- Diagnose and resolve hardware, software, and network-related issues by guiding users through step-by-step troubleshooting procedures and reporting the results to the engineering team.
- Developed strong customer empathy through direct user interactions, understanding pain points that inform product decisions
Education
Product management - Product Managment
Allwomen
Barcelona02-2026
Product Managment -
Udemy
Online12.2025
Web Development & Product Manager (Bootcamp Project) - undefined
MigraCode
Barcelona03.2024
Bachelor's Degree - Business Management
Van Yüzüncü Yıl University
Van, Turkey10.2010
Skills
- Agile (Scrum)
- Jira / Trello
- A/B Testing
- HTML
- CSS
- JavaScript
- ReactJS
- NodeJs / Expressjs
- Rest API
- SQL
- Google Analytics
- Business Development
- B2B Sales / SMB
LANGUAGES
Turkish native
English
Timeline
Business Development Representative
Google
09.2023 - Current
Business Travel Consultant
TravelPerk
01.2023 - 08.2023
Retail Contact Center Sales Representative
Teleperformance
08.2020 - 04.2022
Senior Technical Support Representative
Teleperformance
10.2017 - 07.2020
Web Development & Product Manager (Bootcamp Project) - undefined
MigraCode
Product management - Product Managment
Allwomen
Product Managment -
Udemy
Bachelor's Degree - Business Management
Van Yüzüncü Yıl University