Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Nora Boumghait Benyakhlef

Nora Boumghait Benyakhlef

Madrid

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.

Im a very sociable person and I like to work with costumers, serving and offering the best version of myself.

Overview

4
4
years of professional experience

Work History

Ceva Logistics

Ceva
Heerlen
10.2022 - 11.2023
  • Worked collaboratively with customers and staff at various levels.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Preparation of medical products for distribution in hospitals.
  • Managed inventory levels, ensuring the availability of materials for production.
  • Created and implemented process improvements to streamline logistics operations and reduce costs.

Store Employee

Springfield
06.2020 - 12.2022
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Answered store and merchandise questions and led customers to wanted items.

Waitress

Wanderlust
01.2021 - 07.2022
  • Checked with customers to ensure that they were enjoying their meals.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Checked back with customers throughout meal service to ensure satisfaction.

Waitress

Rappizza
06.2019 - 02.2020
  • Checked with customers to ensure that they were enjoying their meals.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Brought food and beverages to tables in a timely manner.
  • Presented menus and answered questions regarding items.

Education

Master of Science - Geography And Politics

Universidad Complutense
Madrid
06-2025

Bachelor of Science - Social Sciences

Narcis Monturiol
Madrid
06-2020

High School Diploma -

Narcis Monturiol
Madrid
06-2018

Skills

  • Guest Relations Management
  • Customer Service
  • Serving Expertise
  • Payment Processing
  • Relationship Management
  • Service Prioritization
  • Greeting Guests
  • Food and Beverage Service
  • Complaint Handling
  • Customer Assistance
  • Cultural Sensitivity

Accomplishments

  • I have a course in customer service and also in child care.

Languages

Spanish
First Language
English
Advanced (C1)
C1
Arabic
Proficient (C2)
C2
French
Intermediate (B1)
B1

Timeline

Ceva Logistics

Ceva
10.2022 - 11.2023

Waitress

Wanderlust
01.2021 - 07.2022

Store Employee

Springfield
06.2020 - 12.2022

Waitress

Rappizza
06.2019 - 02.2020

Master of Science - Geography And Politics

Universidad Complutense

Bachelor of Science - Social Sciences

Narcis Monturiol

High School Diploma -

Narcis Monturiol

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Nora Boumghait Benyakhlef