
Accomplished professional with a robust background in technical sales and account management, demonstrating expertise in strategic prospecting and partnership development. Proven track record in meeting sales targets through advanced data analysis and direct mail campaigns execution. Adept at customer satisfaction assessments, conflict resolution, and key account handling, supported by proficiency in Microsoft Office Suite and Google Analytics. Committed to leveraging project management certification to drive successful outcomes in customer service and team leadership roles. Career goals include enhancing technical product understanding while optimising customer database administration for improved order processing efficiency.