Summary
Overview
Work History
Education
Skills
Timeline
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Noemi Goldini

Barcelona

Summary

Customer-oriented Program Manager experienced in strategic planning and complex problem-solving. Expert in networking, cross-functional communication, and process improvements. Comfortable managing and overseeing implementation of multiple projects, while taking on new challenges. Resilient and ready to find mitigations and pilot prototypes when facing blockers.

Overview

10
10
years of professional experience

Work History

Localization Program Manager

Amazon
Barcelona
05.2021 - Current
  • Lead a team of program and project managers in ensuring translation quality at scale.
  • Establish department goals and objective key results.
  • Acted as a key escalation point for topics including workflow automation, quality enhancement, handling customer complaints with empathy and professionalism.
  • Developed and managed program portfolio for quality strategy, driving end-to-end process improvements through technology development and data analysis, fostering cross-team collaboration.
  • Established department goals and key results, delivering through strategic initiatives, milestones, and projects.
  • Designed and implemented innovative auditing mechanisms.

Project Manager and Translation Specialist

Amazon
Luxembourg
07.2018 - 05.2021
  • Specialized in translation services and project management within the Localization team.
  • Delivered projects meeting client expectations and achieving targeted levels of profitability.
  • Identified project/process improvement opportunities and designed solutions.

Project Coordinator and Translator

SDL
Rome
10.2015 - 06.2018
  • Managed translation projects and coordinated with clients and internal teams.
  • Ensured consistently high-quality translations through checks and feedback.
  • Identified and implemented cost saving opportunities.

Freelance Translator, Proofreader & Interpreter

Self
Rome
06.2014 - 06.2018
  • Provided translation and proofreading services in multiple language pairs.
  • Specialized in various fields including commercial, legal, and tourism.

Education

Master - Translation

Università Degli Studi Internazionali - UNINT
Rome
07-2013

Bachelor - Translation

Sapienza Università
Rome, Italy
02-2011

Skills

  • Languages: English, French and Spanish
  • Quality and process improvements
  • Managing volume at scale
  • Leveraging data analyses to streamline mechanisms
  • Managing a variety of stakeholders/customers

Timeline

Localization Program Manager

Amazon
05.2021 - Current

Project Manager and Translation Specialist

Amazon
07.2018 - 05.2021

Project Coordinator and Translator

SDL
10.2015 - 06.2018

Freelance Translator, Proofreader & Interpreter

Self
06.2014 - 06.2018

Master - Translation

Università Degli Studi Internazionali - UNINT

Bachelor - Translation

Sapienza Università

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Noemi Goldini