NITIN Malhotra

• Developed, maintained and monitored virtual servers hosted on VMware, Azure, Hyper-V and Nutanix infrastructure.
• Implemented, deployed and configured multiple vSphere, Azure, Hyper-V and Nutanix hosts and clusters.
• Monitored the performance of all the Servers and virtual machines using Powershell scripts.
• Automated VM Provision tasks using ansible.
• Developed and documented best practices, processes, and procedures for the maintenance and administration of Servers.

Project:

• Installed, configured and maintained Citrix XenApp servers for remote access.
• Provided technical support and troubleshooting to end users accessing applications via Citrix XenApp.
• Monitored system performance and implemented corrective actions using powershell scripts when needed.
• Developed processes for automating administrative tasks related to Citrix XenApp deployments.
• Resolved user issues related to application access, printing, and other network services.
• Managed Windows Server OS updates on the Citrix XenApp server environment.
• Tested new versions of applications prior to deploying them into production environments.

• Provided technical support to end users in person, via phone and email.
• Assisted with troubleshooting hardware and software issues.
• Deployed and configured new computers, laptops and other devices.
• Maintained inventory of IT equipment and assets.
• Created accounts for new users in Active Directory and assigned permissions accordingly.
• Identified root cause of incidents reported by end users and implemented corrective actions accordingly.
• Configured printers, scanners, mobile devices according to organizational standards.

• Installed, configured, and maintained desktop hardware and software for end-users.
• Maintained inventory of all equipment, hardware, and software upgrades.
• Provided technical support to users with computer problems or inquiries.
• Set up user accounts, profiles, and passwords in accordance with company policies.
• Monitored system performance and troubleshot network connectivity issues.
• Created custom images for deployment on multiple desktops using imaging tools such as SCCM.
• Organized physical wiring layout for server racks or other networking components.
• Created user accounts and managed access rights for users.
• Implemented security measures such as firewalls, antivirus programs.
• Deployed operating systems upgrades and security patching in accordance with IT policies.