Summary
Work History
Education
Skills
Professional References
References
Training
Timeline
Generic
Nicole Daniela Solano Gutiérrez

Nicole Daniela Solano Gutiérrez

Dove N.J

Summary

I am characterized by adapting to perform in any area and fulfill my
labor obligations, looking for better solutions for any circumstance, and always focused on achieving the objectives that my position gives me.

Also, I maintain excellent relationships personal relationships based on respect and communication, I have a great interest in learning and also developing my knowledge in group work.

Work History

Auxiliary Personal Administration Assistant

HOMECENTER
Bogotá
  • Provided support in human management processes focused on validation approbation or denial of the credit of consumption for all collaborators from different stores nationwide.
  • Validation and generation of labor certificates for collaborators, retired, active apprentices.

Practices

CLINICA LOS COBOS MEDICAL CENTER
Bogotá
  • Provided support in human management processes through four fronts:
    the implementation of performance management, support in the project implementation process from the culture and change front, generation analysis of human talent reports also analysis of structures and positions.

Client Response - Costumer Care Service

MERCADO LIBRE
Bogotá
  • The link between the client and the Mercado Libre operation to resolve methodological doubts about the services
  • Handle quality issues, errors, reprocessing
  • Developed and monitored action plans for problems that generate rework
  • Let them be recurring
  • Developed communication systems with clients that keep them alert and aware of progress in their situations.

Tester Assistant

FALABELLA
Bogotá
  • Customer management and inventory control seeking improvement in time efficiency while taking care of quality and customer experience.

Auxiliary Sales

STRADIVARIUS ZONA T
Bogotá
  • Participation in Market share/sales.

Education

Industrial Engineering - Industrial Engineering

UNIVERSIDAD EL BOSQUE
Colombia
01.2022

BACHILLERATO -

Externado Caro Y Cuervo
colombia

Skills

  • Verbal Communication
  • Document Management
  • Customer Relations
  • Social Media Management
  • Business Administration

Professional References

  • José Alejandro Manjarrez, Industrial engineer, 3123344132
  • María Paula Ibáñez Alba, Professional in International Business,, 3114681531

References

  • Juan José Álzate Restrepo, Quality Advisor, AMV Advisor, 3204585621
  • William Mauricio Hernández, Horizontal Property Manager, 3115453030

Training

  • Course on ''Quality in services'', Universidad central Marta Abreu de Las Villas, Santa Clara, Villa Clara, Cuba, 2017
  • Digital Marketing Course, Educación Futuro, 2020
  • Transversal Skills Workshop, Job Training, Compensate, 2020
  • Theoretical course ''Urban-Rural Property Recognizer'', Cadastral Management Directorate del IGAC, 2021

Timeline

Auxiliary Personal Administration Assistant

HOMECENTER

Practices

CLINICA LOS COBOS MEDICAL CENTER

Client Response - Costumer Care Service

MERCADO LIBRE

Tester Assistant

FALABELLA

Auxiliary Sales

STRADIVARIUS ZONA T

Industrial Engineering - Industrial Engineering

UNIVERSIDAD EL BOSQUE

BACHILLERATO -

Externado Caro Y Cuervo

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Nicole Daniela Solano Gutiérrez