Nicole Pavlíčková
Granadilla de Abona,Santa Cruz
Overview
12
12
years of professional experience
Work History
Digital Sales/Junior Key Account Manager
SKF CZ, a.s.
Prague 7
2022.07 - 2024.07
- Company Overview: SKF Group
- Full sales responsibility for entrusted customers
- Target oriented, achieve business plans and goals
- Escalation process with warehouses via 'ServiceNow'
- Daily use SAP/Power BI reports/CRM system/Ticketing
- 'onboarding' new customers on internal SKF platform
- SKF Group
Customer Care Representative - Railway
SKF CZ, a.s.
Prague 7
2021.09 - 2022.06
- Company Overview: SKF Group
- Responsibility for the entrusted railway customers
- Daily use SAP/Power BI reports/CRM system/Ticketing
- Communication across the company and production plants
- Build great connection and relationship with the customers
- Creation of business offers with effort of succeed
- SKF Group
Sales Team Support
Orkla Foods Czech and Slovak Republic
Prague 5
2020.09 - 2021.08
- Support of Key Account Managers and sales team
- Preparation of promotional events for retail chains
- Daily report and creation of tables in the excel files
- Communication with buyers of individual chains
- Work with the SAP system at the user level
Customer Representative Manager
Coffee Experts CZE a.s.
Prague 1
2020.01 - 2020.08
- Responsibility for the entrusted customers
- Find solutions with problematic situations
- Creation of business offers based on inquiries/follow-up
- Preparation of contracts on customer requested conditions
- Daily sales reports in Microsoft excel files
Software Department Coordinator
Logio s.r.o.
Prague 6
2018.10 - 2019.12
- Responsibility for timetable of developers and technical consultants
- Responsibility for customer requirements and deadlines
- Support of Software department
- Prepare the meetings and conference calls
- Work with internal ticketing system
Receptionist/Executive Assistant of Management
NEWTON Media, a.s.
Prague 4
2017.03 - 2018.09
- Office Management duties and responsibilities
- Book flight tickets and accommodation for business trips
- Prepare presentations for management team in English
- Meeting minutes for management team
- Support of HR and Sales team
Receptionist/Executive Assistant to Legal
Holubová advokáti s.r.o.
Prague 8
2016.04 - 2017.02
- Email and telephone communication with foreign clients
- Communication with government institutions
- Search for information on Czech web portal justice.cz
- Office Management duties and responsibilities
- Verification of signatures and certified documents
Barista
Costa Coffee
Bloomsbury
2015.05 - 2015.10
- Customer service in professional level
- Responsibility for the operation and cleanliness in the cafe
- Communication with the customers in English language
- Preparation of hot drinks and coffee
- Responsibility for the financial cash
National Security Agent
Ministry of Interior - Department for Asylum and Migration Policy
Prague 7
2013.04 - 2015.04
- Check applications of permanent residence
- Issue visas and identity cards for permanent residence
- Check lease agreements of asylum seekers
- Work with Foreign National Information System
- Cooperation with Foreign Police and The Office of Ministry or Interior
Au pair
London
2012.04 - 2012.12
- Work with children and responsible for them
- Create a daily schedule and new activities
- Communication in English language with the host family
- English courses
Timeline
Digital Sales/Junior Key Account Manager
SKF CZ, a.s.
2022.07 - 2024.07
Customer Care Representative - Railway
SKF CZ, a.s.
2021.09 - 2022.06
Sales Team Support
Orkla Foods Czech and Slovak Republic
2020.09 - 2021.08
Customer Representative Manager
Coffee Experts CZE a.s.
2020.01 - 2020.08
Software Department Coordinator
Logio s.r.o.
2018.10 - 2019.12
Receptionist/Executive Assistant of Management
NEWTON Media, a.s.
2017.03 - 2018.09
Receptionist/Executive Assistant to Legal
Holubová advokáti s.r.o.
2016.04 - 2017.02
Barista
Costa Coffee
2015.05 - 2015.10
National Security Agent
Ministry of Interior - Department for Asylum and Migration Policy
2013.04 - 2015.04
Au pair
2012.04 - 2012.12