Nicole Pavlíčková
Granadilla de Abona,Santa Cruz
Overview
12
12
years of professional experience
Work History
Digital Sales/Junior Key Account Manager
SKF CZ, a.s.
Prague 7
07.2022 - 07.2024
- Company Overview: SKF Group
- Full sales responsibility for entrusted customers
- Target oriented, achieve business plans and goals
- Escalation process with warehouses via 'ServiceNow'
- Daily use SAP/Power BI reports/CRM system/Ticketing
- 'onboarding' new customers on internal SKF platform
- SKF Group
Customer Care Representative - Railway
SKF CZ, a.s.
Prague 7
09.2021 - 06.2022
- Company Overview: SKF Group
- Responsibility for the entrusted railway customers
- Daily use SAP/Power BI reports/CRM system/Ticketing
- Communication across the company and production plants
- Build great connection and relationship with the customers
- Creation of business offers with effort of succeed
- SKF Group
Sales Team Support
Orkla Foods Czech and Slovak Republic
Prague 5
09.2020 - 08.2021
- Support of Key Account Managers and sales team
- Preparation of promotional events for retail chains
- Daily report and creation of tables in the excel files
- Communication with buyers of individual chains
- Work with the SAP system at the user level
Customer Representative Manager
Coffee Experts CZE a.s.
Prague 1
01.2020 - 08.2020
- Responsibility for the entrusted customers
- Find solutions with problematic situations
- Creation of business offers based on inquiries/follow-up
- Preparation of contracts on customer requested conditions
- Daily sales reports in Microsoft excel files
Software Department Coordinator
Logio s.r.o.
Prague 6
10.2018 - 12.2019
- Responsibility for timetable of developers and technical consultants
- Responsibility for customer requirements and deadlines
- Support of Software department
- Prepare the meetings and conference calls
- Work with internal ticketing system
Receptionist/Executive Assistant of Management
NEWTON Media, a.s.
Prague 4
03.2017 - 09.2018
- Office Management duties and responsibilities
- Book flight tickets and accommodation for business trips
- Prepare presentations for management team in English
- Meeting minutes for management team
- Support of HR and Sales team
Receptionist/Executive Assistant to Legal
Holubová advokáti s.r.o.
Prague 8
04.2016 - 02.2017
- Email and telephone communication with foreign clients
- Communication with government institutions
- Search for information on Czech web portal justice.cz
- Office Management duties and responsibilities
- Verification of signatures and certified documents
Barista
Costa Coffee
Bloomsbury
05.2015 - 10.2015
- Customer service in professional level
- Responsibility for the operation and cleanliness in the cafe
- Communication with the customers in English language
- Preparation of hot drinks and coffee
- Responsibility for the financial cash
National Security Agent
Ministry of Interior - Department for Asylum and Migration Policy
Prague 7
04.2013 - 04.2015
- Check applications of permanent residence
- Issue visas and identity cards for permanent residence
- Check lease agreements of asylum seekers
- Work with Foreign National Information System
- Cooperation with Foreign Police and The Office of Ministry or Interior
Au pair
London
04.2012 - 12.2012
- Work with children and responsible for them
- Create a daily schedule and new activities
- Communication in English language with the host family
- English courses
Timeline
Digital Sales/Junior Key Account Manager
SKF CZ, a.s.
07.2022 - 07.2024
Customer Care Representative - Railway
SKF CZ, a.s.
09.2021 - 06.2022
Sales Team Support
Orkla Foods Czech and Slovak Republic
09.2020 - 08.2021
Customer Representative Manager
Coffee Experts CZE a.s.
01.2020 - 08.2020
Software Department Coordinator
Logio s.r.o.
10.2018 - 12.2019
Receptionist/Executive Assistant of Management
NEWTON Media, a.s.
03.2017 - 09.2018
Receptionist/Executive Assistant to Legal
Holubová advokáti s.r.o.
04.2016 - 02.2017
Barista
Costa Coffee
05.2015 - 10.2015
National Security Agent
Ministry of Interior - Department for Asylum and Migration Policy
04.2013 - 04.2015
Au pair
04.2012 - 12.2012
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